[Updated] Asus ZenFone Max Pro M2 & Max Pro M1 Android 10 update: Bugs acknowledged/fixed in beta so far, features added/dropped in stable

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on September 09, 2020) follows:

The midrange ZenFone Max Pro M1 and ZenFone Max Pro M2 are arguably the most exciting Asus smartphones. This is thanks to not just the value for money at play, but also due to the near stock Android that promises a bloatware-free software experience and timely updates as well.

Unfortunately, the latter – timely software updates – is only good on paper. Matter of fact, the ZenFone Max Pro M1 and ZenFone Max Pro M2 are two great pieces of hardware that are only let down by the terrible software support Asus offers.

Asus ZenFone Max Pro M1
Asus ZenFone Max Pro M1

Make no mistake, the duo are still top performers. But hardware is only as good as the software that runs on it and in the case of the Max Pro M1 and Max Pro M2, terrible is an understatement for the experience users have been going through, more so with respect to Android 10 update.

The pair has been testing Android 10 beta since January and to date, the stable release is still nowhere. We have captured the state of this update in details here.

We have also covered a lot around the ZenFone Max Pro M2 and ZenFone Max Pro M1 Android 10 update, be it the most annoying bugs that have since been acknowledged, some of the accepted feature requests and even those that have been rejected.

Android-10-new-logo
Android 10

In this article, we bring you a 360-degree coverage of all these happenings for easy tracking. As usual, we will continuously update the tables below to reflect the latest news and developments on the same, including when the stable Android 10 update eventually arrives.

New updates will be added in the section below and the tracker follows after that:

Update 1 (September 18)

IST 12:04 pm: Apparently, it sees the Asus ZenFone Max Pro M2 will also not get native call recording support or VoWiFi support in India. This isn’t much of a surprise since both features have also been denied for the ZenFone Pro Max M1. For more details, head here.

Update 2 (September 21)

IST 02:24 pm: Asus has released the Android 10 beta 3 and beta 4 updates for the ZenFone Max Pro M2 and Max Pro M1 respectively. The updates bring along a bunch of new fixes for both the devices. More details here.

Update 3 (September 28)

IST 03:30 pm: New developments suggest that the latest Android 10 beta 3 update for the ZenFone Max Pro M2 has still not fixed the audio issues on the device. An Asus mod says a fix for the issue is in the works and should be available with an upcoming update. Full story here.

Update 4 (October 01)

IST 03:43 pm: After installing the recently released Android 10 beta 4 update, Asus ZenFone Max Pro M1 users are reporting poor Wi-Fi & call disconnection tone issues. What’s good is that the matter has been reported to the concerned team.

Update 5 (October 14)

IST 07:07 pm: According to a user report, the vibration when switching to Silent Mode is stronger than the vibration when switching to Vibration. Of course, this implementation does not make much sense. Fortunately, the issue has been acknowledged by a mod.

I have forwarded the information of the vibration of switching the sound mode to the relevant department. We will keep you updated and your consideration will be very much appreciated. (Source)

Update 6 (October 15)

IST 12:33 pm: Apparently, after conducting internal tests, an Asus mod has claimed that there are no issues with the Wi-Fi speed on the ZenFone Max Pro M1 running the Android 10 beta 4 build. More details here.

Update 7 (October 20)

IST 06:21 pm: While the ZenFone Pro Max M1’s Snapdragon 636 supports carrier aggregation, it seems that even the upcoming Android 10 update for the device won’t enable it as well. Check out more details here.

Update 8 (October 21)

IST 06:13 pm: According to an Asus mod, the absence of the call disconnecting tone when in silent or vibration mode is normal system behavior in Android 10 and thus we assume Asus may not make any changes. More details here.

Update 9 (November 07)

IST 10:20 am: The black flash issue while using the Android 10 navigation gestures on the ZenFone Max Pro M1 is still present on the latest Android 10 beta update. An Asus mod claims that the issue is still under investigation. Read the full story here.

Update 10 (November 19)

IST 06:38 pm: Apparently, the black flash issue while using the Android 10 navigation gestures is a “default setting” and is present on other devices from other OEMs as well according to a mod. Head here to know more.

Update 11 (November 21)

IST 11:15 am: According to a moderator on Asus’ community forums, there are no plans to adjust the audio quality on the ZenFone Max Pro M2 due to performance and stability issues. Therefore, it seems users will have to make-do with the poor audio quality. More details here.

Update 12 (February 13)

IST 11:50 am: It appears that the low bass issue on the ZenFone Max Pro M1 was addressed via a recent beta update. More details here.

Asus Android 10 update – Bugs acknowledged/fixed – features added/dropped tracker
Android 10 update (beta/stable) on Asus ZenFone Max Pro M1 & ZenFone Max Pro M2
Device Android 10 beta Android 10 stable
Asus ZenFone Max Pro M1 Beta 1 (January)
Beta 2 (May)
Beta 3 (July)
Beta 4 (September)
Coming soon
Asus ZenFone Max Pro M2 Beta 1 (January)
Beta 2 (May)
Beta 3 (September)
Coming soon
Android 10 beta update bugs/issues reported so far
Sr. no. Asus ZenFone Max Pro M1 Asus ZenFone Max Pro M2
11. Black flash issue while using gesture navigation
Android 10 beta update acknowledged problems and its status
Sr. no. Asus ZenFone Max Pro M1 Status (resolved/pending)
1. Touch screen response Resolved
2. Poor audio (no bass) Resolved
3. No rounded corner on the screen Pending
4. Missing PUBG high frame rate Resolved
5. Missing Widewine L1 Resolved
Sr. no. Asus ZenFone Max Pro M1 Status (resolved/pending)
6. Issue while changing the ringtone Resolved
7. Poor audio quality with earphones Resolved
8. Poor WiFi and call disconnection tone Resolved
9. Vibration feedback issue Reported to team
10. Black flash issue while using gesture navigation Expected behavior
Sr. no. Asus ZenFone Max Pro M2 Status (resolved/pending)
1. Notification panel doesn’t close Pending
2. Poor audio (no bass and low volume) May not be fixed
3. No rounded corner on the screen Pending
4. Reduced maximum screen brightness Resolved
5. Hami Pay compatibility issue Resolved
Sr. no. Asus ZenFone Max Pro M2 Status (resolved/pending)
6. Unable to set up Google Pay Resolved
Features requested in Android 10 by device users and its status
Sr. no. Asus ZenFone Max Pro M1 Status (accepted/declined/unclear)
1. 4K DCI video recording Unclear
2. Vodafone India VoLTE Accepted
3. Slow-mo video recording Declined
4. ARCore support Unclear
5. Native call recording Declined
Sr. no. Asus ZenFone Max Pro M1 Status (accepted/declined/unclear)
6. VoWiFi/Wi-Fi calling (India) Declined
7. Native video calling Declined
8. Carrier aggregation Unclear
Sr. no. Asus ZenFone Max Pro M2 Status (accepted/declined/unclear)
1. Native video calling Declined
2. Slow-mo video recording Declined
3. Native call recording Declined
4. VoWiFi (Jio) Declined

NOTE: Most, if not all, feature requests and even some of the bugs reported by ZenFone Max Pro M1 users happen to also affect the Max Pro M2. Granted, if you own the Max Pro M2, expect the same outcome as the Max Pro M1.

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Hillary Keverenge

A techy. Besides phones, I also enjoy the farm, music, football, and, of course, food.