This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on August 28, 2020) follows:

The Asus Zenfone Max Pro (M1) was first unveiled back in May 2018 running Android 8.1 Oreo out of the box. The device has since received one of its two promised major Android updates, currently standing at Android 9 Pie with an expected rollout of Android 10.

Back in January, we saw Asus release the initial Beta builds for Android 10 for the ZenFone Max Pro M1. More than 7 months later and still, there’s no official stable build of Android 10 for the device.

Asus ZenFone Max Pro M1
Asus ZenFone Max Pro M1

Instead, users are stuck with Beta builds to satisfy their Android 10 cravings. The latest build we have seen is the Android 10 Beta 3. However, this build came with one too many uninvited guests in the form of bugs.

One of the more noticeable bugs that users running this Beta 3 build on their ZenFone Max Pro M1 have been reporting has to do with the device’s audio output. According to users, the Android 10 beta 3 update broke the earphone sound quality resulting in no bass on their ZenFone Max Pro M1 units.

Today, Asus has come out to acknowledge this issue and has subsequently promised that this issue, along with many other known bugs, will be addressed in an upcoming system update.

In response to a user’s bug report in the ZenTalk Forum, a moderator says,

bass fixed in next update

Bass: Know issue, already under discussion. Will be fixed in next update.

He further adds that:

For the ADB command, we don’t suggest to uninstall the icepower while it may affect the overall sound performance in other scenarios. The sound bass will be fixed on the next firmware update.

zenfone max pro m1 don't adb

We can only hope that Asus strives to roll out this bug-fix update and addresses this ‘No Bass’ issue for the Asus ZenFone Max Pro M1 users once and for all.

It remains unclear what the hold up for this Android 10 build for the ZenFone Max Pro M1 is all about. However, bearing in mind the sheer number of bugs that were reported in the initial release, it is clear that Asus has its work cut out.

In recent times, OEMs have had one too many update blunders and mishaps that have led to buggy releases and subsequent update rollbacks. If delaying an update for several months is what it takes for a phone maker to roll out a stable, reliable build, I bet people would be okay with that.

We shall continue to keep an eye on this rollout and update as and when Asus comes through with more details. Until then, stay tuned to our dedicated Asus section for these and many more stories.

Update 1 (September 22)

IST 12:05 pm: Asus has released the Android 10 beta 3 update for the ZenFone Max Pro M2 which brings new fixes and improvements. Apparently, the audio bass issue has been resolved with this new update along with a few other problems. There’s no mention of a fix for the Pro M1. Head here to know more.

Update 2 (February 13, 2021)

IST 11:45 am: An Asus moderator has confirmed that the low bass issue on the ZenFone Max Pro M1 was fixed via the V432 software update. Therefore, affected users should update their devices to the latest available version.

Sound: We had adjusted the sound performance, no bass issue, on V432 and further firmware version. (Source)

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Clinton Madegwa
1118 Posts

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.

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