New updates are being added at the bottom of this story…….

Original story (published on February 01, 2020) follows:

Asus released the ZenFone Max Pro M1 Android 10 update last month (well, yesterday). At first, some thought this was the final build, but it turns out to be a beta rollout targeting a few units ahead of a wider rollout.

The wider rollout is expected to begin this month, but there is no known date. Furthermore, the date will only be determined after Asus is done with testing the firmware and is confident that its bug-free.

Speaking of bug-free, it seems the currently-available ZenFone Max Pro M1 Android 10 beta firmware is anything but bug-free. As it stands, a myriad of bugs have been highlighted, but one annoying bug that is also known to Asus is the one locking out users after the upgrade.


Hey @ASUSIndia I have an Asus zenfone max pro m1. I just updated my phone with the beta Android 10, and have been locked out of it since. It says that I entered the incorrect pin every time. Please Help!

In the release notes, Asus pointed out a number of known bugs that owners of the Max Pro M1 should expect upon upgrading to Android 10 beta.

* Electronic Image Stabilization(EIS) for video recording function has no effect.
* An unexpected password message occurs while upgrading to Android 10.
* Low bass when using headphones.
* Lowered screen brightness drastically. Maybe 20-30% compared to Pie.

As you can see, the password issue is known to Asus and in fact, the company has a workaround for this. Apparently, all you need is to follow the steps here to fix it. We’ve also detailed them below:

Step 1: Power off the device.
Step 2: Long press"Power" key and "Volume Down" key together for at least 5 seconds to enter Recovery Mode.
Step 3: Choose"Wipe data/factory reset"and tap"Yes" to perform the master clear.
Step 4: Choose “Wipe cache partition” and tap"Yes"to clear system cache.
Step 5: Select"Reboot system now" to complete the process.

But what if you have more issues than the password error after the ZenFone Max Pro M1 Android 10 update, much like this Twitter user who has listed up to 17 issues he’s faced since the update?

When i install this Android 10 beta version in Asus Zenfone Max pro m1 there are lot of Bugs and. Issues that i faced are listed below

Bugs after Android 10 update on ZenFone Max Pro M1 (Source)

Sure, that’s what you expect from unfinished software, but if you decide that the firmware can be tested publicly, at least make it usable. With such a long list of bugs, the ZenFone Max Pro M1 Android 10 beta update doesn’t seem usable.

If you can’t put up with the many bugs, Asus has published the official firmware needed to roll back to the version of Android Pie that had no bugs. You can stay on Pie at least until the stable version arrives, probably later this month.

  • Device: Asus ZenFone Max Pro M1
  • Codename: x00t
  • Channel: Global (WW) Stable
  • Version: 16.2017.1910.059
  • Android: 9
    • Type: Recovery

Update (March 11, 2020)

Asus is reportedly still evaluating the update to Android 10 for the ZenFone Max Pro M1, with more details expected in the coming weeks. See the full story here.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Hillary Keverenge
2097 Posts

Tech has been my playground for over a decade. While the Android journey began early, it truly took flight with the revolutionary Lollipop update. Since then, it's been a parade of Android devices (with a sprinkle of iOS), culminating in a mostly happy marriage with Google's smart home ecosystem. Expect insightful articles and explorations of the ever-evolving world of Android and Google products coupled with occasional rants on the Nest smart home ecosystem.

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