The Asus ZenFone Max Pro M2 is yet to receive the stable Android 10 update. At present, the company is beta testing Android 10 for the devices. This has been going on for a few months now.

We recently rounded up all the known issues with the Android 10 beta update for the device. Amongst many other issues, the missing option to make native video calls has also been brought up.

This is a highly requested feature by ZenFone Max Pro M2 users. However, there has not been much clarity on the matter from the company up until now. A recent comment by an Asus moderator sheds some light on the matter.

max-pro-m2
Asus ZenFone Max Pro M2

In response to a complaint by a user, the mod made the following statement:

Sorry, after checking with relevant teams, native video calling is not available on ZB630KL. We suggest that you could use “Google Duo” or other third-party apps to video call.
(Source)

Therefore, the option to make native video calls from the dialer app will not be arriving for the device. So the best alternative will be to use third-party applications that provide video calling support.

Moreover, we also reported that the ZenFone Max Pro M1 will not be receiving the native video calling feature as well.

Sadly, this native video calling will not be available at all since the Android 10 update is most likely the last major Android update for the Asus ZenFone Max Pro M2. Speaking of updates, you can check out our Asus Android 10 update tracker to know when it goes live for your Asus device.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Dwayne Cubbins
1061 Posts

My fascination with Android phones began the moment I got my hands on one. Since then, I've been on a journey to decode the ever-evolving tech landscape, fueled by a passion for both the "how" and the "why." Since 2018, I've been crafting content that empowers users and demystifies the tech world. From in-depth how-to guides that unlock your phone's potential to breaking news based on original research, I strive to make tech accessible and engaging.

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