Last month was quite an ebb and flow for Taiwanese OEM Asus’ ZenFone Max Pro M1 and M2 phone users. Soon after the long awaited Android 9.0 Pie update kicked on Max Pro M1/M2 devices (in the second week of April), began a sequence of broken functionalities coming to light every other day.

To begin with, screen flickering or blinking was the first problem that troubled a gigantic number ZenFone Max Pro M2 users after installing Pie. Users reported their phone’s screen continuously flickered to an extent that the device could barely be used.


Click/tap on screenshot to view Max Pro M2 screen flickering issue

While we were highlighting the screen flickering/blinking glitch, subsequently, reports about other problems like buggy volume control, deteriorated speaker and Bluetooth audio, slow charging, battery drain, lousy fingerprint scanner and glitchy brightness slider also started poping up.

In between all this, within a week of its release, the company silently pulled the Android Pie update from Max Pro M2. However, a few days later, Asus rolled out another Pie update after quickly fixing the screen flickering problem. Other Pie-triggered issues were reportedly left unentertained though.

That was just about ZenFone Max Pro M2. We are still to talk about Pie-instigated problems that were reported by Max Pro M2’s kin ZenFone Max Pro M1 device owners who also have been enormously (if not equally) bothered after installing the update.

ZenFone Max Pro M1

Concerns like Night Light feature and PUBG HD graphics missing after Pie update, stock camera set to external storage by default, Camera2 API not delivered despite promising and misplaced network icon plagued Max Pro M1 after Pie.

Subsequently, we came across reports from many Max Pro M1 users stating Android Pie didn’t land on their phones even days after the roll out. And then it was disclosed ASUS never pushed Android Pie to both models of Max Pro M1. Rather, it was released only for Indian region devices (ZB601KL).

ASUS ZenTalk form moderator’s statement

ZenFone Max Pro M1 (ZB602KL) users were disappointed to know the company didn’t find it important to inform them about this model specific roll out while releasing the Pie update.

As if all the above stated bugs were were not enough already, yet another Pie instigated problem that affected both Max Pro M2 and M1 devices came to light. The device’s lock screen went black on swiping up to unlock the phone, and the password or pin screen didn’t show up only.

Pheeew. That’s quite a looong list of problems to plague a single update. In fact, it left both ZenFone Max Pro M1 and Max Pro M2 users complaining about ASUS’ update testing procedure and pushing a half baked beta update in the name of a stable one.

But looks like the company is considering the user feedback to make relevant improvements in Pie and deliver Max Pro series users a better quality software. Recently, a ZenTalk forums moderator informed an upset Max Pro phone user that Asus devs are working to improve the Pie update.

The moderator said:

Our devs are working on improving the Pie update released for India Max Pro series.

Here’s the interaction between the user and the forums moderator.

ASUS ZenTalk form moderator’s statement

Here’s hoping Asus does the needful to fix things up and give a bug free Pie update to Max Pro series users some time soon to make up for the bad experience they left users with.

Rest assured, we are keeping a close watch on the matter and will let you know as and when any bug fixes or update enhancements get live. In the meantime, feel free to share with us your experience with Pie and what improvements you wish to see in the upcoming Pie updates on Max Pro series.

P.S. For more Asus related bugs/issues, news and stories, interested users may head here.

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.

Dr. Aparajita Sharma
1227 Posts

Currently, I am pursuing Ph.D (Psychology), and have been teaching the same for past four years. Coming to PiunikaWeb, I know it was a complete switch over, but the idea was appealing enough to put in all the effort it called for. My work primarily involves research. Oh, and yes, some of the photographs you see here are clicked by me. Overall, I am enjoying whatever I am doing, and hoping you’ll also feel the same reading all my articles. You can find me on LinkedIN.

Next article View Article

[Updated] Instagram crashing on all Android phones, but there are workarounds

Here's the crux of the article in video form: New updates are being added at the bottom of this story……. Original story from (June 5, 2018) follows: We're...
Jul 10, 2023 6 Min Read