OPINION STORIES (POLLS) Android, Android TV January 26, 2023 [Updated] I hope Chromecast with Google TV gets support for NTFS & exFAT file formats in future Android, Asus January 23, 2023 Opinion: Asus software support is the only reason stopping me from buying the ZenFone 9 Apple, Op-ed January 16, 2023 Opinion: Samsung's reign over smartphone displays may slow down amid growing 'green line' issues Google, Op-ed January 09, 2023 Opinion: Pixel 7 & Pixel 6 camera glass shattering is more proof that Google's hardware is still far from perfect Announcements for readers Contact/Tip Us Work for PiunikaWeb (we’re hiring) SOCIAL Facebook Twitter Feed partner content How to fake or spoof location in Life360 on iPhone using UltFone iOS Location Changer SEE MORE CONTINOUSLY UPDATED Trackers Google Pixel 7 & Pixel 7 Pro new updates, bugs, issues, problems tracker [Cont. updated] Xiaomi & Poco MIUI 14 update rollout, bugs, issues & new features tracker (cont. updated) Samsung Galaxy Watch 5 & Watch 5 Pro news, updates, bugs, issues & problems tracker Spotify bugs, issues & new features tracker (cont. updated) Is Spectrum down, not working or undergoing an outage today in 2023? T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) Samsung One UI 5.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) Apple iOS 16 & iPadOS 16.1 update rollout, bugs, issues & new features tracker (cont. updated) SEE MORE latest News [Update: Jan. 30] Gopuff app down or not working? You're not alone [Update: Jan. 29] Roblox app & website down or not working? You're not alone [Updated] Pokemon Unite 'Log-in failed' issue (Error Code: 1-5-1200) frustrating some players [Updated] AIB banking app & website down or not working? You're not alone Twitter DM or message button disappeared on Android user profiles after latest update [Update: Server issue fixed] Escape from Tarkov down or not working? You're not alone See Tickets website not loading or users unable to checkout while purchasing Kendal Calling tickets, issue acknowledged Zwift ERG mode & drops broken after v1.33 update, issue acknowledged SEE MORE bugs & issues [Update: Jan. 29] Roblox app & website down or not working? You're not alone 29th January 2023 New updates are being added… READ MORE [Updated] Pokemon Unite 'Log-in failed' issue (Error Code: 1-5-1200) frustrating some players 29th January 2023 Twitter DM or message button disappeared on Android user profiles after latest update 27th January 2023 Google Pixel 7 & Pixel 7 Pro new updates, bugs, issues, problems tracker [Cont. updated] 27th January 2023 Xiaomi & Poco MIUI 14 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 SEE MORE Carriers T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE Is Verizon down, not working or undergoing an outage today in 2023? [Cont. updated] 26th January 2023 [U: Internet outage; error 2000 fixed] Bell support acknowledges server issues affecting xDSL/IPTV services for some users, no ETA for fix 13th January 2023 [Updated] T-Mobile allegedly loading code from random trackers into customer portal; likely causing F451 Service Unavailable error? 11th January 2023 [Updated] TalkTalk email & internet not working after recent maintenance, issue acknowledged 11th January 2023 SEE MORE XIAOMI/POCO/REDMI Xiaomi & Poco MIUI 14 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 If you need help in… READ MORE Xiaomi Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 24th January 2023 Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Xiaomi MIUI 13 update bugs, problems, & issues tracker: Reported, fixed, & acknowledged [Cont. updated] 16th January 2023 Xiaomi MIUI 13 update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 31st October 2022 SEE MORE Apple iCloud Drive or backup throwing 'An unknown error occurred, Please try again later' after iOS 16.3? Here's how to fix 27th January 2023 With iOS 16.3, Apple enabled… READ MORE Apple iOS 16 & iPadOS 16.1 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 [Update: Jan. 27] iPhone 13 series camera viewfinder flickering when moving near or far from subject? Here's why 27th January 2023 Apple iPhone 14 series updates, bugs, problems & issues tracker [Cont. updated] 27th January 2023 iPhone 'blue keys on keyboard' issue remains a mystery even on iOS 16.3, but there's an easy fix 27th January 2023 SEE MORE Samsung Samsung Galaxy Watch 5 & Watch 5 Pro news, updates, bugs, issues & problems tracker 27th January 2023 In this article, we will… READ MORE T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 Samsung One UI 5.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 [Updated] Samsung Galaxy S22 Ultra abnormal battery drain noticed by many users 27th January 2023 Samsung One UI 5.1 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 SEE MORE Google Google Pixel 7 & Pixel 7 Pro new updates, bugs, issues, problems tracker [Cont. updated] 27th January 2023 If you happen to own… READ MORE Samsung Galaxy Watch 5 & Watch 5 Pro news, updates, bugs, issues & problems tracker 27th January 2023 T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 TicWatch Pro 3, Pro 3 Ultra & E3 Wear OS 3 update's release date uncertainty frustrating for some users 27th January 2023 YouTube bugs, issues & new features tracker for 2023 (cont. updated) 27th January 2023 SEE MORE Motorola T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE Moto One Ace 5G hardware-related voice call hearing issues (echoing) still persist; other devices likely affected too 19th January 2023 [Updated] Motorola Android 12 update rollout and bugs, issues tracker (cont. updated) 18th January 2023 [Updated] Motorola Moto One 5G Ace Android 12 update coming, but device still stuck on Android 10 for some users 18th January 2023 Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 SEE MORE Oneplus T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE [Updated] Automatic Call Recording finally comes to OnePlus devices in India, albeit with a catch 19th January 2023 OnePlus OxygenOS 13 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023 OnePlus 11 series updates, bugs, problems & issues tracker [Cont. updated] 11th January 2023 [Update: Jan. 3] OnePlus 9, 9R & 9 Pro OxygenOS & ColorOS update tracker: New features, bug fixes, improvements, optimizations & more 3rd January 2023 SEE MORE LG T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 LG TV bombarded with notifications (or ads) everyday? Here's how to disable or turn off 13th January 2023 LG B & C series smart TVs randomly flashing black or screen flickering for some users 9th January 2023 LG smart TV unable to connect (turn on or output sound) to ARC soundbar? You aren't alone 4th January 2023 SEE MORE Realme Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE Realme UI 4.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023 Realme UI 3.0 (Android 12) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 7th November 2022 [Updated] A case for budget smartphones to keep free chargers in the box 22nd April 2022 [Cont. updated] Realme UI 2.0 (Android 11) update bugs/issues tracker 28th March 2022 SEE MORE Asus Opinion: Asus software support is the only reason stopping me from buying the ZenFone 9 23rd January 2023 These days, nearly every smartphone… READ MORE Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Asus Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 17th January 2023 Asus ZenFone 9 camera focus (blurry photos or videos) & excessive battery drain issues under investigation, says support 13th January 2023 [Updated] Asus ROG Phone 5 & 5S Wi-Fi & Hotspot not working after recent update, requires motherboard replacement 5th January 2023 SEE MORE Oppo Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE Realme UI 4.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023 Oppo ColorOS 13 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 10th January 2023 Opinion: Google Pixel 8 needs 5 Android OS updates to stand out 27th December 2022 Realme UI 3.0 (Android 12) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 7th November 2022 SEE MORE Vivo Vivo Funtouch OS 13, OriginOS & iQOO UI 4.0 (Android 13) update rollout, bugs & issues tracker (cont. updated) 24th January 2023 If you need help in… READ MORE [Poll results out] Opinion: Samsung foldables could remain pricey until Xiaomi, Oppo, & other Chinese OEMs start selling globally 5th September 2022 [Update: Aug. 25] Android 12 update custom ROM tracker for OnePlus, Xiaomi, Poco, Samsung, Realme, Motorola & more devices 25th August 2022 Vivo Android 12 (Funtouch OS 12/OriginOS/iQOO UI 3.0) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 27th May 2022 [Updated] A case for budget smartphones to keep free chargers in the box 22nd April 2022 SEE MORE Huawei [Update: Riot login failed issue] League of Legends: Wild Rift 'Unknown Error -13 or -5' frustrating many players (workaround inside) 18th November 2022 Here's the crux of the… READ MORE [Poll results out] Opinion: Samsung foldables could remain pricey until Xiaomi, Oppo, & other Chinese OEMs start selling globally 5th September 2022 [Poll results out] Android apps mirroring in Microsoft Phone Link shouldn't be a preserve for Samsung Galaxy devices 11th July 2022 [Updated] Huawei Health apparently getting blocked from connecting to Google Fit app to prevent access to sensitive info 4th January 2022 [Poll results out] OEMs using rear camera module design to stand out epitomizes how far smartphones have come 5th December 2021 SEE MORE Honor HarmonyOS 2.0 update tracker: HongMeng OS 2.0 Release date, beta, & other info [Cont. updated] 26th November 2021 This story is being continuously… READ MORE [Poll results out] Vague "Bug fixes", "Performance optimizations" changelogs reflect negatively on OEMs & should make way for detailed ones 13th June 2021 [Poll results out] More Android OEMs may be publicly beta testing OS builds these days, but there's still a long road ahead 28th February 2021 [Poll results out] Samsung & other Android OEMs should follow Xiaomi to allow uninstallation of system apps 21st February 2021 SEE MORE Nokia Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE Nokia Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 18th January 2023 [Updated] Nokia 5.3 Android 12 update bricking some units; others reverted back to Android 11 with no way to upgrade 17th January 2023 [Update: Poll results out] Is Nokia risking becoming irrelevant again? 12th December 2022 Nokia Android 12 update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 25th November 2022 SEE MORE Sony Sony Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 18th January 2023 If you need help in… READ MORE Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 [Updated: Jan. 18] PlayStation (PSN) party chat not working? You aren't alone 18th January 2023 [Updated] PlayStation 4 and 5 'wv-109156-2' and '0x00000023 SSL connect' errors troubling some users (workarounds inside) 5th January 2023 [Update: Jan. 04] Apex Legends Ranked Arena matchmaking broken or bugged issue under investigation 4th January 2023 SEE MORE
Android, Android TV January 26, 2023 [Updated] I hope Chromecast with Google TV gets support for NTFS & exFAT file formats in future
Android, Asus January 23, 2023 Opinion: Asus software support is the only reason stopping me from buying the ZenFone 9
Apple, Op-ed January 16, 2023 Opinion: Samsung's reign over smartphone displays may slow down amid growing 'green line' issues
Google, Op-ed January 09, 2023 Opinion: Pixel 7 & Pixel 6 camera glass shattering is more proof that Google's hardware is still far from perfect
[Update: Jan. 29] Roblox app & website down or not working? You're not alone 29th January 2023 New updates are being added… READ MORE
[Updated] Pokemon Unite 'Log-in failed' issue (Error Code: 1-5-1200) frustrating some players 29th January 2023
Twitter DM or message button disappeared on Android user profiles after latest update 27th January 2023
Google Pixel 7 & Pixel 7 Pro new updates, bugs, issues, problems tracker [Cont. updated] 27th January 2023
Xiaomi & Poco MIUI 14 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE
Is Verizon down, not working or undergoing an outage today in 2023? [Cont. updated] 26th January 2023
[U: Internet outage; error 2000 fixed] Bell support acknowledges server issues affecting xDSL/IPTV services for some users, no ETA for fix 13th January 2023
[Updated] T-Mobile allegedly loading code from random trackers into customer portal; likely causing F451 Service Unavailable error? 11th January 2023
[Updated] TalkTalk email & internet not working after recent maintenance, issue acknowledged 11th January 2023
Xiaomi & Poco MIUI 14 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023 If you need help in… READ MORE
Xiaomi Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 24th January 2023
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023
Xiaomi MIUI 13 update bugs, problems, & issues tracker: Reported, fixed, & acknowledged [Cont. updated] 16th January 2023
Xiaomi MIUI 13 update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 31st October 2022
iCloud Drive or backup throwing 'An unknown error occurred, Please try again later' after iOS 16.3? Here's how to fix 27th January 2023 With iOS 16.3, Apple enabled… READ MORE
Apple iOS 16 & iPadOS 16.1 update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023
[Update: Jan. 27] iPhone 13 series camera viewfinder flickering when moving near or far from subject? Here's why 27th January 2023
iPhone 'blue keys on keyboard' issue remains a mystery even on iOS 16.3, but there's an easy fix 27th January 2023
Samsung Galaxy Watch 5 & Watch 5 Pro news, updates, bugs, issues & problems tracker 27th January 2023 In this article, we will… READ MORE
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023
Samsung One UI 5.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023
Samsung One UI 5.1 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 27th January 2023
Google Pixel 7 & Pixel 7 Pro new updates, bugs, issues, problems tracker [Cont. updated] 27th January 2023 If you happen to own… READ MORE
Samsung Galaxy Watch 5 & Watch 5 Pro news, updates, bugs, issues & problems tracker 27th January 2023
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023
TicWatch Pro 3, Pro 3 Ultra & E3 Wear OS 3 update's release date uncertainty frustrating for some users 27th January 2023
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE
Moto One Ace 5G hardware-related voice call hearing issues (echoing) still persist; other devices likely affected too 19th January 2023
[Updated] Motorola Android 12 update rollout and bugs, issues tracker (cont. updated) 18th January 2023
[Updated] Motorola Moto One 5G Ace Android 12 update coming, but device still stuck on Android 10 for some users 18th January 2023
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE
[Updated] Automatic Call Recording finally comes to OnePlus devices in India, albeit with a catch 19th January 2023
OnePlus OxygenOS 13 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023
[Update: Jan. 3] OnePlus 9, 9R & 9 Pro OxygenOS & ColorOS update tracker: New features, bug fixes, improvements, optimizations & more 3rd January 2023
T-Mobile, Sprint, Verizon, AT&T, Rogers, Fido, Telus & Bell Android 13 update tracker (cont. updated) 27th January 2023 If you need help in… READ MORE
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023
LG TV bombarded with notifications (or ads) everyday? Here's how to disable or turn off 13th January 2023
LG B & C series smart TVs randomly flashing black or screen flickering for some users 9th January 2023
LG smart TV unable to connect (turn on or output sound) to ARC soundbar? You aren't alone 4th January 2023
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE
Realme UI 4.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023
Realme UI 3.0 (Android 12) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 7th November 2022
Opinion: Asus software support is the only reason stopping me from buying the ZenFone 9 23rd January 2023 These days, nearly every smartphone… READ MORE
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023
Asus Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 17th January 2023
Asus ZenFone 9 camera focus (blurry photos or videos) & excessive battery drain issues under investigation, says support 13th January 2023
[Updated] Asus ROG Phone 5 & 5S Wi-Fi & Hotspot not working after recent update, requires motherboard replacement 5th January 2023
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE
Realme UI 4.0 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 13th January 2023
Oppo ColorOS 13 (Android 13) update rollout, bugs, issues & new features tracker (cont. updated) 10th January 2023
Realme UI 3.0 (Android 12) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 7th November 2022
Vivo Funtouch OS 13, OriginOS & iQOO UI 4.0 (Android 13) update rollout, bugs & issues tracker (cont. updated) 24th January 2023 If you need help in… READ MORE
[Poll results out] Opinion: Samsung foldables could remain pricey until Xiaomi, Oppo, & other Chinese OEMs start selling globally 5th September 2022
[Update: Aug. 25] Android 12 update custom ROM tracker for OnePlus, Xiaomi, Poco, Samsung, Realme, Motorola & more devices 25th August 2022
Vivo Android 12 (Funtouch OS 12/OriginOS/iQOO UI 3.0) update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 27th May 2022
[Update: Riot login failed issue] League of Legends: Wild Rift 'Unknown Error -13 or -5' frustrating many players (workaround inside) 18th November 2022 Here's the crux of the… READ MORE
[Poll results out] Opinion: Samsung foldables could remain pricey until Xiaomi, Oppo, & other Chinese OEMs start selling globally 5th September 2022
[Poll results out] Android apps mirroring in Microsoft Phone Link shouldn't be a preserve for Samsung Galaxy devices 11th July 2022
[Updated] Huawei Health apparently getting blocked from connecting to Google Fit app to prevent access to sensitive info 4th January 2022
[Poll results out] OEMs using rear camera module design to stand out epitomizes how far smartphones have come 5th December 2021
HarmonyOS 2.0 update tracker: HongMeng OS 2.0 Release date, beta, & other info [Cont. updated] 26th November 2021 This story is being continuously… READ MORE
[Poll results out] Vague "Bug fixes", "Performance optimizations" changelogs reflect negatively on OEMs & should make way for detailed ones 13th June 2021
[Poll results out] More Android OEMs may be publicly beta testing OS builds these days, but there's still a long road ahead 28th February 2021
[Poll results out] Samsung & other Android OEMs should follow Xiaomi to allow uninstallation of system apps 21st February 2021
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023 Tracker Guide (Click on the… READ MORE
Nokia Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 18th January 2023
[Updated] Nokia 5.3 Android 12 update bricking some units; others reverted back to Android 11 with no way to upgrade 17th January 2023
Nokia Android 12 update roll out tracker: List of eligible/supported devices, release date & more [Cont. updated] 25th November 2022
Sony Android 13 update rollout, bugs, issues & new features tracker (cont. updated) 18th January 2023 If you need help in… READ MORE
Android 13 update custom ROM tracker for OnePlus, Google, Samsung, Motorola, LG, Sony, Xiaomi, Poco, Realme, Oppo & more [Cont. updated] 18th January 2023
[Updated] PlayStation 4 and 5 'wv-109156-2' and '0x00000023 SSL connect' errors troubling some users (workarounds inside) 5th January 2023
[Update: Jan. 04] Apex Legends Ranked Arena matchmaking broken or bugged issue under investigation 4th January 2023