[Updated] ZenFone Max Pro M1 Android 10 update postponed after poor test results as Asus struggles to fix bugs, says representative

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on April 28) follows:

Asus has been testing Android 10 on the ZenFone Max Pro M1 since late January, about three months now. For a device that had the “pure Android experience” tag as one of its strengths, frustrated device owners are finding it hard to fathom what is delaying the stable rollout of the OS.

Company personnel has been put to task by device owners with questions of when the OS can be expected not just for the Max Pro M1, but also for its successor, the Max Pro M2. The latter also got the beta months ago.

The Taiwanese company’s Mobile Division personnel Olivier Vongxay recently hammered a blow into the hopes of ZenFone Max Pro M1 and M2 owners with hints that the update to Android 10 isn’t coming anytime soon.

Asus ZenFone Max Pro M1 Android 10 update
Asus ZenFone Max Pro M2 Android 10 (Source)

And now there is even more evidence, if you may, to suggest that Asus isn’t ready with the ZenFone Max Pro M1 Android 10 update. An alleged conversation with Asus support has the following statement supposedly from the devs:

Android 10 upgrade plan postponed to end of April 2020 due to test result did not achieve the improvement as expected. I request you to please wait till the next official information.

ZenFone-Max-Pro-M1-Android-10-update-postponed
(Source)

To further clarify the above statement that hints at an end-of-April release date for the ZenFone Max Pro M1 Android 10 update, Vongxay says the following in response to a tweet:

It’s true we never said it was ready. Our internal plan has been postponed to end of April, it doesn’t meen we will release a stable version by the end of April. We still need to fix some bugs.

ZenFone-Max-Pro-Android-10-OTA-postponed
(Source)

As noted above, Asus still has some bugs to take care of before pushing the stable version of Android 10 to the Max Pro M1 and probably the Max Pro M2 too. Unfortunately, though, it seems Asus is struggling with fixing the bugs in question, something Vongxay has also acknowledged.

We’re just struggling to fix them.

Max-Pro-M1-bugs
(Source)

To this point, no one knows when Asus will get around the stubborn bugs in the current ZenFone Max Pro M1 Android 10 build and release the stable version. The best you can do is wait and hope that it doesn’t take any longer than it already has.

We will let you know when the OTA begins rolling out.

Update 1 (April 30, 2020)

The stable Android 10 update for the ZenFone Max Pro M1 could be released in the mid of May. Head here for more coverage.

Update 2 (May 4, 2020)

The stable update to Android 10 for the Max Pro M1 has been leaked. Head here for more details.

Update 3 (May 4, 2020)

The AOSP developer cersion of Android 10 is now available to download. Head here for more details.

Update 4 (May 6, 2020)

Asus support is now telling users that the Android 10 update for the ZenFone Max Pro M2 devices (ZB630KL) has already been released. Complete coverage here.

Update 5 (May 6, 2020)

The stable AOSP update to Android 10 for the Max Pro M1 will be released via OTA starting May 6. Head here for more coverage.

Update 6 (May 9, 2020)

The Zenfone Max Pro M1 gets Android 10 via CarbonROM 8. Head here for more details.

Update 7 (May 12, 2020)

The Android 10 update for the Zenfone Max Pro M1 and M2 is near as spotted on the Geekbench listing. Head here for more coverage.

Update 8 (May 25, 2020)

The stable update to Android 10 for the Max Pro M1 seems far as a Pie-based May security patch arrives. Head here for more details.

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Hillary Keverenge

A techy. Besides phones, I also enjoy the farm, music, football, and, of course, food.