Some Samsung Galaxy S10 units failing Play Protect certification after Android 10 update

NOTICE: We’ve created an archive of all major developments related to the Samsung Galaxy S10 lineup. We are continuously updating that page with latest S10e/S10/S10+ news so that you don’t need to search for information related to the device on a daily basis. Head here to access that page.

Samsung threw around a couple of surprises with its official Android 10 (One UI 2.0) update roadmap that placed the Galaxy S10 series in January 2020.

Samsung-One-UI-2.0-update-roadmap-for-India
Samsung One UI 2.0 update roadmap for India

Going by the developments that have since followed the One UI 2.0 update roadmaps, it’s safe to assume the release dates in question are for when Samsung expects to be done with updating the devices in question to One UI 2.0.

Samsung has not only started rolling out the stable Android 10 to the Galaxy S10 series in multiple markets across the globe, but also the Galaxy Note 10 in Canada, although the latter appears to have happened by mistake.

note 10 stable android 10
Samsung Galaxy Note 10 Stable One UI 2.0 update in Canada

As the stable One UI 2.0 gets to more Galaxy S10 units across the globe, more feedback regarding the performance and stability of the OS is also beginning to show up via platforms like Reddit.

It is here that we find one of the strangest issues affecting some Galaxy S10 units after updating to One UI 2.0 based on Android 10. Apparently, the software is failing the Google Play Protect certification test, with the platform labeling it as uncertified.

Stable release of One UI 2 is still not certified by Google Play

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Samsung Galaxy S10 on One UI 2.0 (Android 10) fails Google Play Protect certification (Source)

Apparently, several other Galaxy S10 units that have picked up the new Android 10 update are experiencing this same issue, although others have no similar problem.

Granted, this issue doesn’t seem to be widespread, but then again, not so many S10 units have been upgraded to One UI 2.0, so we can’t really tell its magnitude.

Galaxy-S10-Play-Protect-certification
Galaxy S10 Play Protect certification (Source)

Some of those affected say restarting the phone somehow fixes the issue while others say clearing the data solves the problem. In other cases, you might need a combination of these two.

After a few restarts and clearing data, it was certified again.

Unfortunately for some, this trick doesn’t fix the Galaxy S10 Play Protect certification issue after updating to Android 10. Considering that it doesn’t seem isolated, we expect that Samsung will address the glitch via a subsequent software update.

We will keep an eye on the story and update this article if and when Samsung addresses it.

NOTE: There’s more Samsung-related coverage here. For more Android 10 stuff, check out this section.

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Hillary Keverenge

A techy. Besides phones, I also enjoy the farm, music, football, and, of course, food.