Samsung Pay opening randomly on Galaxy S10? You're not alone

NOTICE: We’ve created an archive of all major developments related to the Samsung Galaxy S10 lineup. We are continuously updating that page with latest S10e/S10/S10+ news so that you don’t need to search for information related to the device on daily basis. Head here to access that page.

The introduction of Near-field communication (NFC) initiated a new revolution in the domain of mobile payment mechanisms. Users don’t need to carry the credit/debit cards with them, as the transaction can be done contactlessly with more security.

Besides fintech companies, smartphone makers quickly jumped on the bandwagon to come up with their own set of solutions that can seamlessly integrated with their ecosystem. Apple took the pole position by introducing Apple Pay back in 2014.

apple_pay_iphone_in_hand
Apple Pay on iPhone

Google launched Google Pay as a rival, while Samsung released Samsung Pay. Apart from contactless payment options, these companies incorporated a number of alternate payment schemes, such as magnetic secure transmissionUnified Payments Interface (UPI) and more.

samsung_pay_reward_points
Reward Points on Samsung Pay

The internal security infrastructures behind Samsung Pay are based on Samsung Knox and ARM TrustZone. The payments must be authenticated using a biometric validation process, such as fingerprint scan or face recognition.

Samsung Pay also requires you to authenticate yourself on your phone before you can use it to make a payment. You can use the fingerprint sensor, enter the device PIN, or authenticate via the iris scanner on devices that have one. So a lot of security for a very convenient way to pay, making Samsung Pay quite trustworthy.

But what happens when the Samsung Pay app has automatically decided to open itself in a random manner? Although a fintech themed Terminator is a far fetched dream, but a number of Galaxy S10 users are experiencing this weird bug.

After this latest patch last week , quite often when I unlock my phone samsung pay has opened . I don’t even have it setup and specifically have all the short cuts to it disabled. Any help would be great , thanks

(Source)

s10_samsung_pay_opening_reddit
The app was opened 145 times automatically! (Image source: reddit)

Some users speculated that the swiping gestures and/or Quick Access might be responsible for waking up the app.

s10_quick_access_samsung_pay
Quick Access to pay options

Guessing because even when locked, sliding up from the bottom opens the app, it might be opening a lot in your pocket rubbing against your leg?

(Source)

However, the affected users have tried to turn off all those options, but Samsung Pay keeps popping up in background and draining battery.

I noticed that Samsung pay has a lot of background battery usage even though I haven’t used it recently. I’ve turned off all the notifications and the alerts from within the Samsung pay app.

One thing I noticed is if I go into device well being, it shows Samsung pay as having opened many times throughout the day even though I’ve never opened it. Is this normal? How can I fix this without disabling Samsung pay?

(Source)

s10_samsung_pay_opening_reddit_2
Image source: reddit

Workarounds like turning off favorite cards are not applicable for every case. In fact, some users are always getting Samsung Pay opened right after unlocking the phone.

This is getting annoying.

Everytime after I unlock the s10+ goes straight to Samsung pay app. How to I stop that?

All quick access options are off on the app settings.

(Source)

s10_samsung_pay_opening_forum
Source

At this moment, people are abruptly uninstalling the Samsung Pay app to get rid of this ghostly behavior. We are not sure whether the latest version of the app itself or the March security patch for the Galaxy S10 is causing the accidental wakeups.

Why does Samsung Pay keep opening in my pocket?? from galaxys10

A Samsung Moderator has responded to one of the bug report threads, and suggested to check if Samsung Pay is opening automatically under safe mode or not.

Does this happen if your device is in safe mode?

(Source)

Readers may find some similarities between this incident and the random waking up of Galaxy S10 due to buggy proximity sensor, although the incidents should be uncorrelated.

Have you experienced the aforementioned symptoms with Samsung Pay in your Galaxy S10? Comment below.

PiunikaWeb is a unique initiative that mainly focuses on investigative journalism. This means we do a lot of hard work to come up with news stories that are either ‘exclusive,’ ‘breaking,’ or ‘curated’ in nature. Perhaps that’s the reason our work has been picked by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and more. Do take a tour of our website to get a feel of our work. And if you like what we do, stay connected with us on Twitter (@PiunikaWeb) and other social media channels to receive timely updates on stories we publish.

Want to work for PiunikaWeb and enjoy best-in-industry compensation & benefits? You'll be glad to know we're hiring experienced candidates.

Tags :

Kingshuk De

I came from a mixed background of Statistics and Computer Science. My research domains included embedded computer systems, mobile computing and delay tolerant networks in post-disaster scenarios. Apart from tinkering with gadgets or building hackintosh, I like to hop on various subreddits and forums like MyDigitalLife and XDA.