Plex Media Server not working or crashing after update on Mac & Windows (workaround inside)

If you are looking for a client-server-based media player, then Plex might suit your needs. Initially released in 2008, the software has extensive support with developers constantly working on bringing in new features.

The Plex Media Server lets users create a collection of audio and videos and stream it to other devices. It is the backend component of the player and is free to use.


However, users have reported bugs and issues such as the ‘Aw, Snap!’ error that surfaced after the Google Chrome 98 update and the one where many were unable to access server on web or getting SSL certificate errors.

That said, many Plex Media Server users are now reporting (1,2,3,4,5) the app is crashing or not working after the recent update. The issue seems to be affecting both Windows and Mac versions.

Many say their database is corrupted while others say the problem has emptied their library. Reinstalling the app is not helping either. Here are some reports from Plex Media Server users who say the app is crashing after the latest update.


I upgraded just today to version Version and since the upgrade, my library seems to be blank. I suspected it was a corrupt database so I restored a backup from a few days ago with no luck. I also tried yet another backup with no luck. My Plex server starts up but it is acting as if my database is blank for whatever reason. I checked in my security to be sure Plex has full disk access as well with no luck.

I had been getting the corrupted db notification for a few weeks and finally got around to following the guide on repairing a corrupted db. I completely reset my database, a few days pass by, and I start getting the corrupted db notifications again. Why? What could be corrupting the database this quickly, and how can I figure out before wiping/restoring the database again? It’s an agonizingly slow process of restoring metadata and matches and I’d like to avoid doing another wipe, if I can.

While we are yet to come across any official word regarding the Plex Media Server crashing issue, you can try a workaround that seems to be helping those affected fix the problem. It requires users to downgrade to the previous version until Plex fixes the issue.

BIG THUMBS UP TO YA!!!I uninstalled plex and rolled back with the previous one and now I can actually watch my shows on my server pute without nonstop buffering and stopping due to buffer. Staying at this ver till something better comes along on updates.

As always, we will be updating this article when the problem is resolved so make sure you keep checking this space for more information.

Note: We have more such stories in our dedicated Apps Section so be sure to follow them as well.

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Anurag Chawake

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.