Here’s the crux of the article in video form:

The Galaxy S22 Ultra is the most powerful flagship phone that Samsung offers in its current lineup. It boasts various improvements over the Samsung Galaxy S22 and Galaxy S22 Plus.

However, not all Samsung Galaxy S22 Ultra users are happy with the performance of the device, as multiple problems have been reported for weeks (1, 2, 3, 4).

Another issue that some Samsung Galaxy S22 Ultra are facing today negatively impacts calls quality or GSM network.

More specifically, some Samsung Galaxy S22 Ultra units have a call dropping issue where calls are automatically cut off or can’t use mobile data.

Samsung Galaxy S22 Ultra call dropping or GSM network issue

According to multiple reports, calls made through some Samsung Galaxy S22 Ultra devices cut off after a few minutes (or even seconds), with no apparent explanation.


S22 Ultra Calls drops issue (Exynos)


So I’ve been using my S22 Ultra (Exynos) for a week and this has been one of my worst experiences since I haven’t been able to use my phone for the most basic feature which is phone calls. Every call drops from 5 seconds to 5 minutes.

This issue also affects GSM network stability since users also experience poor audio quality during calls.

GSM Issue – Call drops / bad quality calls

Hi s22u (Exynos) fam. I’m here writing you about an issue I’m experiencing with my device while calling. When I receive calls, sometimes the phone doesn’t ring and I receive directly a notification of lost call instead.

On the other side, when I call somebody, it occurs that the call quits suddenly as the signal drops to zero for less than a second.

In both cases I hear the person i’m talking to very bad, with high and low pitch noises, like the network is disrupted.

Furthermore, some are unable to use mobile data despite having a full signal.


Contradictory experiences after April update

Some users affected by the issue have already received the Galaxy S22 Ultra April update. In some cases, reports indicate that the issue has been resolved.

Tried mine out today Post update and found no issues with GPS or calls dropping out. Obviously only over short period of time but I’m more hopeful that this may be resolved. At least for now

However, other users point out that the problem persists even after the update.


Anyway, it is worth installing the April update to see if it resolves the glitch.

Some potential workarounds

While users wait for an official fix from Samsung, there are some workarounds that could help resolve or temporarily mitigate the issue.

  • First, you can try to clear the cache partition of your device by following the steps below:
  • samsung-galaxy-s22-ultra-call-dropping-network-issue-4
  • Also, calls reportedly seem to be more stable over WiFi calling instead of mobile network.
  • Some users point out that the issue could happen when WiFi calling and 4G calling options are set to off. So, activating both options (or at least one) could help improve the quality and stability of calls.
  • Another option that reportedly helps is to set a 3G/2G network exclusively for calls.
  • Also, it seems that placing your main SIM in SIM slot 2 improves the quality and stability of the network for calls (but does not improve mobile data issues).
  • Finally, turning off 4G and 5G during calls could also help. You can automate this process through Bixby Routines to set the network mode to 2G/3G and at the end of the call reverse the action.
  • There is still no official acknowledgment on the issue from Samsung. We will update this story once new events related to the matter arise in the future.

    NOTE: You can also check the Samsung Galaxy S22 series bugs/issues tracker.

    Featured Image: Samsung

    PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

    Jean Leon
    1613 Posts

    A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

    Next article View Article

    Google Drive not letting users play videos, throws 'allowed playbacks has been exceeded' error

    Google Drive users have been dealing with an issue for years where they get an 'allowed playbacks has been exceeded' error when trying to play videos. And Google has still...
    Feb 20, 2024 2 Min Read