[Cont. updated] Realme UI 2.0 (Android 11) update bugs/issues tracker

New updates are being added at the bottom of this story…….

Original story (published on December 18, 2020) follows:

Realme started off using Oppo’s ColorOS skin on its smartphones but switched to its own skin (based on ColorOS 7) dubbed Realme UI alongside the update to Android 10.

Now, the company is gearing up to release the latest version of its custom skin that’s based on Android 11 for several eligible smartphones from its portfolio.

Realme-X50-Pro-Inline
Realme X50 Pro

The Realme X50 Pro was one of the first few devices to get the Android 11 update in beta form alongside the Google Pixels and other phones such as the OnePlus 8 and 8 Pro.

Cut to now, Realme has already rolled out the stable Realme UI 2.0 update alongside Android 11 for the Realme X50 Pro.

The company has also started the Realme UI 2.0 Early Access program for a few devices with others soon to follow over the next few months.

Realme-UI-2.0-Features-Categories

You can check out our dedicated tracker to know more about the status of Realme UI 2.0.

Having said that, Realme UI 2.0 brings a bunch of new features and improvements over the Android 10-based Realme UI 1.0 skin that is already available on all eligible phones from the company.

To know more about some of the major new features in Realme UI 2.0, you can head here. Now, like most other major software updates, there are some rough edges here as well.

realme-7-pro-mirror-blue
Realme 7 Pro

Usually, OEMs fix certain bugs and issues via monthly updates or patches in order to offer the best user experience. Therefore, if you encounter any major bugs or issues after updating to Realme UI 2.0, you can expect the company to fix them soon.

While the update has only recently begun rolling out to the public in beta or stable form, there are already a few bugs and issues that some users have come across.

Thus, we’ve created this article in order to help you keep track of the status of all reported bugs and issues that come with Realme UI 2.0, regardless of the device in question.

Update 1 (January 29)

01:30 pm (IST): Some users who have installed the Realme UI 2.0 update via the Early Access program are reporting that they are facing crashing, rebooting, and Widevine issues. Check out all the details here.

Update 2 (February 01)

12:10 pm (IST): Realme users who have installed the Realme UI 2.0 Early Acess beta on their devices are getting a device rooted error message on their phones while using the Paytm app. Head here to know more about the issue and the reason behind it.

Update 3 (February 02)

04:10 pm (IST): New developments indicate that Realme has fixed the fingerprint scanner issue on the Realme 6 Pro with the Realme UI 2.0 beta update. Head here for all the details.

07:57 pm (IST): A Realme community mod has requested users to wait for the stable Realme UI 2.0 update to get a fix for the Widevine issue that popped up after installing the Realme UI 2.0 Early Access beta. More details here.

Update 4 (February 20)

05:23 pm (IST): According to some users who installed the Realme UI 2.0 beta update, the ‘Search bar at screen bottom’ option is now missing. Check out all the details here.

Update 5 (March 09)

10:53 am (IST): Realme users who have installed the Realme UI 2.0 (Android 11) update on their devices are now facing an issue where the folder of Android data in the internal memory appears to be empty.

The /0/Android/data and /0/Android/obb, when searched through the file manager, reflects empty folders. These are the folders where data from all the apps and games go. And even if one wishes to check the size of the folders, the size is close to nothing.

can't-access-data
Empty Android data folder (Source)

After digging a little, it was found that Google has placed a privacy barrier with Android 11 between the user and the data, restricting everyone to perform operations of any kind on these files.

However, in case if somebody still wants to access it, there’s a third-party file manager called Solid Explorer that will let you do it without any hindrance. Here’s the link to it.

Update 6 (April 10)

02:35 pm (IST): Realme 8 users are facing a bug related to OTT platforms Netflix and Amazon Prime Video. Forum reps assure users that this will be addressed with a future OTA update.

Update 7 (August 4)

11:35 am (IST): In the 28th monthly episode of #AskMadhav, the Realme boss goes on to explain that the issue users have been facing has to do with Widevine issues in Beta builds is expected as the beta builds are still under development. However, he goes on to explain that they’re working to fix these issues in stable releases.

https://www.youtube.com/watch?v=hZ2rhPM–LU&t=228s&ab_channel=realmeIndia

Update 8 (August 5)

11:24 am (IST): Realme has just released Realme UI 2.0 Beta builds for Realme 6 and Realme 6i as RMX2001_11_C.11. and RMX2002_11_C.11, both based on Android 11. The update reportedly brings fixes to the 64MP camera issue.

Update 9 (August 16)

06:35 pm (IST): The Realme 8 Pro is affected by a funny bug that causes the time/clock on the always-on display (AOD) to get stuck, but a fix is in the works. Details here.

Camera
– Fixes the issue of occasional red screens with the 64MP camera.
System
– Optimizes system performance and improves system stability.

Realme UI 2.0 bug tracker table

NOTE: The table below will be updated continuously to reflect the latest developments.

Bug/Issue description Beta/Stable channel Device(s) affected Status
PUBG 90fps not working Stable Realme X50 Pro Unacknowledged
Starry mode missing Early Access Realme 7 Pro Unacknowledged
Lag/Choppy animations Early Access Realme 7 Pro Unacknowledged
Brightness automatically lowered with auto-brightness off Early Access Realme 7 Pro Acknowledged
No customization available for Always on Display (AOD) Early Access Realme 7 Pro Acknowledged
Bug/Issue description Beta/Stable channel Device(s) affected Status
Issues with Netflix and Prime Video Early Access Multiple devices Unacknowledged
Paytm app device rooted notification Early Access Multiple devices Acknowledged
Fingerprint scanner not working Early Access Realme 6 Pro Fixed
Search bar at screen bottom missing Early Access Multiple devices Fix expected with upcoming updates
Can’t access Android data and obb files in internal memory Early Access Multiple devices Acknowledged
Bug/Issue description Beta/Stable channel Device(s) affected Status
Netflix and Prime Video stuck at loading Stable Realme 8 Fix awaited
Front camera crashing Early Access Realme Narzo 10A Fixed
AOD clock/time stuck Stable Realme 8 Pro Acknowledged

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Dwayne Cubbins

I've been interested in tech for as long as I can remember. And I used to be a Windows Phone enthusiast. When I am not writing about tech, I'm on the couch playing games with my squad. Oh, I also play the guitar and drums.