[Updated] OnePlus addresses OnePlus 7 & 7T Android 11 Beta issues, OnePlus 8 camera time watermark & more in Feb HydrogenOS FAQs

New updates are being added at the bottom of this story…….

Original story (published on February 24, 2021) follows:

OnePlus prides itself in being one of the most community-oriented OEMs in the Android ecosystem. This, because of just how much the company engages with its users by listening to and addressing their concerns.

In line with that, we see the company regularly publishing a list of the most asked questions and answering them in a monthly publication on the community forum.

OnePlus 7

We are coming to the end of February and Android 11 for the OnePlus 7 and OnePlus 7T series of devices is the hottest topic in the OnePlus community and naturally, it featured prominently in the latest edition of this series.

Before we dive in, it’d please you to know that we’ve been consolidating all OnePlus 7 and OnePlus 7T Android 11 update stories and you can check out our tracker for the same here.

Now, what are some of the most asked questions in the OnePlus community right now? Well, here they are!

Also note that these are primarily based on the company’s China-only ROM — HydrogenOS — which is closely related to the OxygenOS the rest of the world is used to.

Q: It is recommended to add “time watermark” function to the camera.
A: The camera “time watermark” function has been developed and is expected to be incorporated into the subsequent stable version of OnePlus 8/8 Pro/8T. Please be patient and wait.

Q: OnePlus 8/8 Pro/8T does not ring when the alarm is set.
A: This problem has been fixed in the latest stable version of OnePlus 8/8 Pro/8T. The current version is being pushed gradually. After you receive the push, you can update to solve this problem.

Q: After the OnePlus 7 and 7T series is updated to the first public beta of Android 11, the shadow painting effect setting fails.
Q: After the OnePlus 7 and 7T series is updated to the first public beta of Android 11, the status bar icons are incomplete or overlapping.
Q: After the OnePlus 7 and 7T series is updated to the first public beta of Android 11, it will automatically reset after changing the wallpaper.
A: The above problem has been fixed in the public beta of the second edition of the OnePlus 7 & 7T series. You only need to update to the latest public beta to solve this problem.

Q: OnePlus 7 & 7T series Android 11 second edition public beta version will be stuck when sliding from the desktop to the negative screen
A: A new version of OnePlus desktop will be available soon. The problem can be fixed by completing the update. Please be patient and wait for the version update.

Q: The voice assistant takes up a lot of storage space on the phone.
A: This problem has been fixed. You only need to go to the store to update the voice assistant to the latest version to solve this problem.

Q: In the file management application, why can’t I view the pictures or files of some OnePlus and third-party applications?
A: Please be assured that the relevant data is still stored in the mobile phone. This situation is because the Google team has hidden the Android/data and Android/obb folders for optimizing the privacy policy, so some files in the file management application cannot be viewed.
If you need to check relevant information for refueling, it is recommended to try to find it in the app. At the same time, you can also feedback this question to the third-party application terminal or the OnePlus community bug feedback area, and we will actively promote the three parties to make relevant adaptations.

OnePlus 7 Pro

Some of the important takeaways from this sessions is that, many of the issues bugging users of the OnePlus 8 and OnePlus 8T devices such as device not ringing when the alarm is set have been fixed and bug-fix updates are rolling out.

Also worth noting is that the user-suggested feature to allow for a “time watermark” function to the camera has been approved and developed and should be rolling out soon.


Perhaps the giant asterisk that’s hovering over this FAQ session is that all these only apply to the Chinese variants of these devices for now. Knowing OnePlus, chances are that these will trickle down to the global ROM at some point.

With regards to which features will make their way to OxygenOS devices and when, we don’t know at this point in time. However, we shall continue to keep an eye out and update as and when we get new info so stay tuned.

Update (January 5)

IST: 01:21 pm: Following this post of February 2021 FAQ for HydrogenOS, OnePlus has published an equivalent for users of OxygenOS. That addresses many of the issues faced by HydrogenOS users and adds more devices such as the OnePlus Nord. Here’s the February 2021 OxygenOS FAQ.

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

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Clinton Madegwa

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.