OnePlus talks up delayed notifications on OnePlus Nord, Ambient Display issues on OnePlus 8 & more in Feb 2021 OxygenOS 11 FAQs

OnePlus has, over the past couple of months, been busy putting out fires by fixing bugs and issues that arose with the Android 11-based OxygenOS 11 update to the OnePlus 8 series of devices.

While the job will probably never be truly done, the company continues to painstakingly chip away and every month, we get a publication of a list of bugs and issues that have been addressed.


Recently, we saw the company publish the February 2021 FAQ for HydrogenOS that outlined many of the frequently asked questions and the current state of the fixes.

In true OnePlus fashion, today the company is publishing a similar list of issues that have been addressed, this time for users running OxygenOS.

This list includes issues that we saw with the HydrogenOS publication such as the alarm issue afflicting users of the OnePlus 8, OnePlus 8 Pro and OnePlus 8T among others. Below are the FAQs for February 2021.


Q: Will the widgets be restored in the new Zen Mode?
A: The Widgets are now available in the new Zen Mode V2.0.1.2. You can enable them by following these two methods below:
1. Launcher: Long press on the Homepage > Widgets > Long press the Zen Mode widget and drag it to the desktop.
2. Shelf > Settings > More> Add the Zen Mode card.​

Q: Alarms don’t ring on time in OnePlus 8/8 Pro/8T.
A: We are glad to inform you that this issue has been fixed in the latest stable version of the OnePlus 8/8 Pro/8T; please update the system to the latest stable version.

Q: I can’t enable the Canvas after updating the OnePlus 7 & 7T series to the first OBT version of Android 11.
Q: The Status Bar display icons partially or entirely overlap after updating the OnePlus 7 & 7T series to the first Android 11 OBT.
A: These issues have been fixed in the second OBT of the OnePlus 7 & 7T series; please update the system to the latest stable version.

Q: The animation lags while entering the Shelf on the home screen after updating my OnePlus 7 & 7T series to the second OBT version of Android 11.
A: This issue has been fixed in version V5.0.2.6 of the OnePlus Launcher, which is currently being pushed gradually; please update the system to the latest version after receiving the push.

Q: I’m not receiving app notifications until I open the app itself in OnePlus Nord’s Android 11 OBT 1.
A: This issue has been fixed in Nord’s second OBT version; please update the system to the latest OBT version.

Q: After upgrading to OBT 6 on the OnePlus 8/8 Pro, the Settings crash when “Horizon light” has been selected in “Ambient Display.”
A: This issue will be fixed in OBT 7; please update the system to OBT 7 when you receive a notification.

Q: Why can’t I view pictures or files from some OnePlus and third-party applications in the File Manager?
A: Please don’t worry; all the relevant data is still stored on the phone. This issue may occur because the Google team has hidden the Android/data & Android/OBB folder to optimize the privacy policy. To look at relevant files, please try to find them in the respective apps. At the same time, you can also report this issue to the third-party application terminals or the OnePlus community bug feedback area. We will also actively promote the third parties to make relevant adaptations.


A few takeaways from this publication are that OnePlus 7’s OxygenOS 11 Open Beta issues are quickly being addressed with major issues such as the AOD Canvas issue and overlapping status bar icons being fixed.

Users facing any of the above-mentioned issues might want to check for updates on their devices as newer builds are set to address these bugs.

We shall continue to keep an eye on these issues and report back as users continue to bag these bug-fixing updates to ensure that they’ve indeed been fixed so stay tuned.

NOTE: We have these and many more OnePlus stories in our dedicated OnePlus section.

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Clinton Madegwa

A cybernaut grasping at all things tech. Lover of Android, Linux, and custom ROMS. A nerd, a writer, an avid reader.