[Updated] Asus ROG Phone 2 PUBG 90fps support issue being looked into; ROG Phone 3 black crush & not charging bug-fixes in next FOTA
This story is being continuously updated…. New updates are being added at the bottom…..
Original story (published on September 14) follows:
It is usually expected that devices that are meant for heavy gaming will offer flawless and smooth user experience. However, this is not always true and one such example is Asus ROG Phone 2 which was released back in 2019 with Android 9 Pie out-of-the-box and the Snapdragon 855+ SoC.
Now, users have been experiencing a peculiar issue related to the ROG Phone 2 PUBG 90fps support. Multiple reports have been swarming the ZenTalk community and other online platforms lately where users are demanding the frame rate setting for the ROG Phone 2.
While the moderator has specified that it is not up to the ROG Phone 2 developers to add the 90fps support for PUBG Mobile. This is simply due to the fact that PUBG Corporation which is the developer of the game will have to enable the support for Asus ROG Phone 2.
Also, users are curious about the ROG Phone II 90fps support as some ROG Phone 3 users have reported that the option is available for them. For this, the moderator has stated that even they are not sure how certain ROG Phone 3 users have the 90fps support.
Moreover, the moderator has mentioned that they are already looking into the issue. However, a workaround is available to manually enable the 90fps setting by editing the Active.sav file which might be the reason why certain ROG Phone 3 users have the setting but this is not yet confirmed.
It must be noted that the PUBG Mobile 90fps support was added for OnePlus devices in August and all supported devices were slated to get the same by September-end. However, no official announcements have been made by the game developer yet.
Asus ROG Phone 3 users have also been affected by the black crush and slow charging issues. While the former is still persistent, a new issue related to the ROG Phone 3 not getting charged at all has now surfaced.
For these issues, the moderator has stated that an upcoming FOTA update will include the relevant bug-fixes. Also, it is clearly mentioned that the FOTA might be rolling out by September-end.
This will be adressed in an upcoming FOTA that should drop later this month. Please PM me if you still experience this issue after updating to the new firmware.
We’re pushing a new update later this month which includes new improvements for black crush. Your feedback is important so let us know what you think after it drops.
That said, we will keep tracking these topics for any development and will provide updates once more information becomes available. Meanwhile, you can check out our dedicated Asus section for more such stories.
Update 1 (September 15)
IST 04:28 pm: An Asus moderator has responded to a user’s query regarding 90fps support for PUBG Mobile on the ROG Phone 3 by stating that the option has not been rolled out officially for the ROG Phone 2/3 yet. Hence, this isn’t a bug and users will have to wait for confirmation from PUBG Mobile itself.
Update 2 (September 21)
IST 07:04 pm: A new update for the Asus ROG Phone 3 has enabled VoLTE and VoWiFi on the ICE network in Norway. Further, the update has also added the Bypass charging feature which powers the device directly via the charger instead of the battery to avoid heating. See all the new features and improvements here.
Update 3 (September 23)
IST 12:59 pm: Responding to user concerns with PUBG Mobile on the ROG Phone 3, a moderator has shed some light on a few issues including the missing 90fps option for some users, frame drop issues, and the mic not working problem.
Response for missing 90fps mode:
It’s controlled by Tencent Studios. It’s out of your control and our control but we can always hope it will get solved with the next update of PUBG.
Response for frame drop issues:
We have raised this issue with Tencent studio. It’s the only thing we can do.
Response for mic not working in PUBG Mobile:
We tested talking in the lobby between two ROG 3 devices. Mic volume was a bit low but it definitely worked. Are you maybe recording while you game?
Update 4 (November 17)
IST 12:16 pm: As per a Zenfone Team member for Asus France, the ROG Phone 2, as well as the ROG Phone 3, have finally received support for 90fps in PUBG Mobile. Therefore, users simply need to select 90fps from the frame rate options to get a smooth gameplay experience.
Good news !#PUBGMOBILE is now supported in 90hz on #ROGPhoneII and #ROGPhone3 (Translated)
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