[OnePlus Nord too] OnePlus 8 Pro green screen and 'black crush' issues surface, could be hardware or software related
This story is being continuously updated…. New updates are being added at the bottom…..
Original story (published on April 22) follows:
OnePlus 8 Pro and its standard variant have barely been around following their launch on April 14 but issues feared to be hardware-related are already showing up on the company’s most expensive handset yet.
Since its arrival on the smartphone scene, OnePlus positioned itself as the flagship killer. After years of doing the killing, the Chinese vendor picked up a few things here and there and in 2020 decided to join the big boys with the OnePlus 8 Pro.
Make no mistake, the standard OnePlus 8 is still killing flagships, probably including its sibling, but with the Pro, the company set out to prove that it can also compete with the $1,000 phones of this world.
Going by the latest developments, though, it seems maybe this decision was made premature. Apparently, several early adopters of the OnePlus 8 Pro say they are experiencing green screen and ‘black crush’ issues on their units.
To get a clear picture of what the green screen looks like, check out the image of an affected unit below.
For an even clearer picture of the OnePlus 8 Pro green screen and black crush issues, the unhappy device owner made a comparison between his device and another $1,000 smartphone, the Galaxy Note 10+.
The results, as seen below, are quite shocking, to be honest, especially on low brightness.
At some point, the OP thought turning on DC Dimming had fixed the problem, but it turned out that it made things even worse.
I tried DC Dimming turning on: Utilities – OnePlus Laboratory – DC Dimming -> On, but a lot of colours were indeed not how they should be. Especially the ‘black crush’ in movies and WhatsApp colour was way off. I thought this was the solution, but it seems I gained new problems.
As much as you’d want to believe this is an isolated problem, several other reports have popped up under the same thread in OnePlus forums (1, 2, 3, 4) as well as on XDA (1, 2, 3, 4) and Reddit, suggesting that it isn’t.
It should be noted that not long ago, the Galaxy S20 Ultra picked up a software update that resulted in a green tint on the screen. While Samsung is already rolling out a software update to address this issue, no one knows whether the OnePlus 8 Pro green screen is hardware or software-related.
Furthermore, the company hasn’t said anything on this matter, which is understandable considering most markets are yet to get hands on the OnePlus 8 Pro. In the event that these issues persist even on the next batch of devices, it may pose a huge quality problem for the company.
Though it’s still too early to tell, some of the affected persons have already made the decision to ship back the faulty units hoping that OnePlus will get them perfect replacements.
Maybe you should hold on and see what happens with the next batch of OnePlus 8 Pro sets before placing your order.
Update 1 (April 24)
OnePlus has decided to look into the green screen issue for the OnePlus 8 Pro and will provide a fix via OTA. Head here for more details.
Update 2 (May 2)
OnePlus has confirmed that the green screen issue is indeed a hardware issue. Head here for more details.
Update 3 (May 6)
The OnePlus 8 Pro’s black crush and green screen issue has been fixed in the latest OTA, says suport. Head here for more details.
Update 4 (May 14)
The new update for the OnePlus 8 and OnePlus 8 Pro has brought in optimizations and fixed for the green screen issue. Head here more details.
Update 5 (July 30, 2020)
Apparently, the OnePlus 8 and 8 Pro aren’t the only new phones with display tint issues. The new OnePlus Nord also appears to be affected by tinting issues. Users have begun reporting that the tint varies through different brightness levels.
In some cases, the tint appears to be purple while in other cases users are noticing a greenish tint when there’s a dark background. This is similar to the issues users brought up with the OnePlus 8 series.
More often than not, such issues are noticeable on lower quality AMOLED panels. It seems that OnePlus will have to make some changes to its production since similar issues were also previously spotted on the OnePlus 7T.
OnePlus did roll out an update that brought optimizations and fixes for the issue on the OnePlus 8 series. Thus, it’s possible that the company will fix the issue on the Nord as well. Unfortunately, OnePlus has not addressed the problem officially as of now.
We will continue tracking the situation and will post an update once new details surface.
Update 6 (July 13, 2022)
07:45 pm (IST): Many OnePlus 8 Pro users are now facing an issue where they get a green line on the display. This issue popped up after they updated their device to Android 12.
Luckily, OnePlus support has allegedly acknowledged the issue and said that they are working on a fix. However, they did not provide any ETA for the same. More on that here.
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