Verizon MMS issues still going strong on Samsung Galaxy S10, S9, S8 & probably more devices

Verizon Wireless subscribers are not new to MMS issues. Matter of fact, Verizon MMS issues have been an ever-present for years now and it seems they aren’t going away anytime soon.

Whether it’s sending MMS messages, receiving them or even sometimes both cases, long-time Verizon users have had it all. The carrier’s community forums has reports dating back to 2016 regarding various MMS issues.

Owners of various Samsung Galaxy devices seem to be the most affected, although others who have experienced the issue say devices from other OEMs are also affected. We’ve also covered related cases from OnePlus 6T owners too, with one of them from 2018.


Literally still having this issue on two different Samsung s10+ devices. it’s not the phones.

I’m having the same issue with my Pixel 2XL. Generally, pictures will eventually send, but it can take hours.

Early last year, the issue popped up on the Galaxy S8 following the January 2019 security update.

Galaxy S8 MMS issues on Verizon are long-term (Source)

Even after the update to Android 9 Pie arrived a couple of months later, the issue still persisted, something that was well documented by PiunikaWeb.

I have “fixed” this problem (or so I thought) several times over the last two days, but it keeps reverting. I got the Android 9.0 update to my Galaxy S8 on Friday night. Saturday morning my text messages werent working correctly (no pictures, group messages or longer messages that convert to MMS). I troubleshooted and realized it was anything MMS that would not send. It tries to send for hours draining my battery and then fails.

A Verizon support came out to acknowledge the MMS issues and promised that a software update would address them, but more reports kept creeping in throughout the year.


Fast-forward to February 2020, the Galaxy S8 MMS issues thread started in the Verizon community in 2017 is still getting new comments from affected owners of the device.


I never had this issue until I switched to Verizon. My husband is on the same plan and he has the same problem. We’ve had multiple phones and the issue occurs with every single phone. I have tried every troubleshooting step in the book and nothing has resolved this MMS issue.

From the look of things, this seems to be a Verizon problem and nothing to do with phone models. Like the case that followed after the Galaxy S8 Android Pie update, perhaps another software update is needed to address Verizon MMS issues in all affected devices.

Hopefully, Verizon gets to act soon and push the update to the likes of Samsung Galaxy S10, Note 9, S9 and even the Galaxy S8, among others.

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Hillary Keverenge

Review Editor. Besides phones, I also enjoy the farm, music, football, and, of course, food.