This story is being continuously updated….new updates are being added at the bottom…..

The June security update on Asus ZenFone Max Pro M2 was quite a wanted patch as it added the trending Digital Wellbeing feature. As you may know, the feature is a reality check for smartphone users, and gives them a clear picture of their addictive tendencies towards certain applications.

The monthly security patch (16.2017.1906.067) also resolved some of the issues like lockscreen pin or pattern screen blackout, brightness scale glitch, Dark Mode power off bug, and also improved touch vibration as well as the sound output.


But as is usually the case with firmware updates, they often break functionalities, the June update on ZenFone Max Pro M2 also triggered a couple of issues. What’s good is the development team has already been made aware of the problems. Lets take a look at the bugs in question one by one.

Pseudo notch

Since the June FOTA, reports regarding an unwanted notch or double notch (as users put it) showing up in the landscape mode have been pouring in. Following are some user shared images which display the additional notch (first image) and double notch (second image) along with the device’s edge curve:



Apart from multiple threads posted at the company’s official help forum talking about the double notch bug, there’s a looong string of complaints posted across micro-blogging site Twitter as well.

What’s appeasing is this notch glitch recently has been officially acknowledged by the company across different platforms. One of the ZenTalk forums moderator has confirmed the issue while reverting back to multiple users with responses like:

We will improve this problem and also expected to conduct a software update plan in the subsequent system version.


This issue will improve this in the future firmware update

Something similar came from the company’s official Twitter handle while reverting back to a user.


While it’s appeasing the OEM is aware and working on resolving the notch issue, there’s no ETA regarding by when will the fix arrive. Considering the number of reports populating the discussion platforms, here’s hoping it arrives soon. Rest assured, we’ll let you know as and when that occurs.

NFC broken

Moving on, NFC also reportedly stopped working after the same OTA, resulting from which payment terminals throw an error while reading the card. NFC (Near-field communication), simply put, is a wireless tech used for making payments by transferring data between devices over a short-range.

And a quick look at ZenTalk reveals the feature is not working after the June update. Going by reports, despite being enabled, NFC acts as if it’s disabled. Here’s what some of the complainants have to say:

Yesterday updated my Asus zenfone max pro m2 to the latest firmware. Now i see that the NFC sensor is not working, even though is turned on In the settings.

I’ve installed the new system update on my phone recently. Then NFC seems to stop working at all. Checked with test menu (,12345+= in calculator), also with several apps including Google Pay. In Settings it’s definitely activated but it behave like it’s not.

Regarding this, the same ZenTalk forum moderator says the concerned team has already been made aware of this.

We have already reported the NFC issue back to our tech team.


But nothing new came after that. Here’s hoping the team does the needful to fix NFC as well. Needless to say, we’ll be keeping a close watch and will let you know as and when any new development comes to our sight regarding both notch and NFC issues on ZenFone Max Pro M2.

Update 1 (August 26)

NFC issue is claimed to have been resolved with a new FOTA update. Details here.

NOTE: For more Asus-related bugs/issues, news and updates, interested readers may route here.

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Dr. Aparajita Sharma
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Currently, I am pursuing Ph.D (Psychology), and have been teaching the same for past four years. Coming to PiunikaWeb, I know it was a complete switch over, but the idea was appealing enough to put in all the effort it called for. My work primarily involves research. Oh, and yes, some of the photographs you see here are clicked by me. Overall, I am enjoying whatever I am doing, and hoping you’ll also feel the same reading all my articles. You can find me on LinkedIN.

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