YouTube looking into issue with YouTube Kids videos not loading for some users

Parents are facing a frustrating situation as seen by the surging reports of YouTube Kids videos not loading for their little ones. The YouTube for Families community forum has been buzzing with complaints from frustrated iOS and Android users who are encountering issues with the YouTube Kids app. According to several accounts, the trouble began following a recent update to the application, indicating a likely software glitch that has disrupted the video streaming experience for many.

Users facing the glitch get an “Oops. Couldn’t load any videos” error message that renders the app effectively unusable (1,2). Despite attempts to troubleshoot by logging out and back in, the issue persists, leaving users stuck without access to their favorite content. Apparently, foregoing the use of saved profiles fixed the problem for at least one user. This suggests that the glitch may be linked to profile-related settings within the app.

While going through the reports in the forum, the initial impression I got was that the issue only affected iOS users. But scrolling further down in the comments, it became apparent that some Google Pixel and Samsung Galaxy users were also having this issue. A quick look into the Google Play Store and Apple App Store further hints at a potential software glitch especially considering the timing of the onset of the reports and the latest YouTube Kids updates in the respective app stores.

Luckily, YouTube support has acknowledged the issue with YouTube Kids videos not loading while responding to a complain on X and confirmed that the team is looking into it. However, as of now, there is no definitive timeline provided for when a fix can be expected. But given the severity of the disruption caused by the glitch, I expect YouTube’s development team to prioritize resolving the issue promptly to restore normal functionality to the YouTube Kids app. The swift action is crucial as the glitch is directly impacting the entertainment and educational experiences of children who rely on the platform.

The exact cause of the glitch remains unclear. But we’ll keep an eye on updates from YouTube regarding the status of the issue and any forthcoming solutions. Also, be sure to keep the YouTube Kids app up to date.