A Google Pixel 8 owner’s harrowing experience has reignited concerns over a persistent bug plaguing multiple Pixel generations: the inability to make 911 emergency calls. Allegedly trapped in a malfunctioning elevator with a jammed emergency button, the user claims their Pixel 8 crashed three times while attempting to dial 911 despite having a strong signal.
This incident, unfortunately, isn’t an isolated one. Reports of Pixel 3, Pixel 6, Pixel 6a, and Pixel 7 models failing to connect to emergency services have surfaced over the years, raising serious questions about Google’s commitment to user safety.
“Guess the bug still hasn’t been fixed,” the distressed user stated, further highlighting Google’s seemingly lackadaisical approach to this critical issue. While the user’s Pixel 8 falls outside the return window, its suspect that Google’s Pixel Preferred Care program doesn’t cover this potentially life-ending bug. Although a floor supervisor has reached out to gather information, this incident puts yet another dent in the trust people have in Google’s smartest phone yet. In fact, this incident raises crucial questions. How long will Google allow this potentially life-threatening bug to persist? Why is Pixel Preferred Care not covering such a critical issue? What steps is Google taking to ensure all Pixel models function reliably in emergencies?
Whether this is an isolated case or the first among many to come remains to be seen. But I strongly believe it’s the former case, something several other Pixel 8 users in the thread agree.
With the Pixel 8 now joining the dreaded list of Google devices failing to call 911 in emergencies, the shadow of doubt surrounding the reliability of Pixel phones is growing longer. Users deserve clear answers and immediate action from Google. After all, this isn’t just about a software glitch; it’s about ensuring the safety and well-being of their customers. For a phone that claims to be the smartest around, failing to make an emergency call is the last thing you’d expect, so Google needs to fix this issue once and for all.
Hillary Keverenge
2121 Posts
Tech has been my playground for over a decade. While the Android journey began early, it truly took flight with the revolutionary Lollipop update. Since then, it's been a parade of Android devices (with a sprinkle of iOS), culminating in a mostly happy marriage with Google's smart home ecosystem. Expect insightful articles and explorations of the ever-evolving world of Android and Google products coupled with occasional rants on the Nest smart home ecosystem.
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