PS4 (PlayStation 4) players have been reporting various kinds of issues with their console including NP-34958-9 error, license verification glitch and locked games issue.

Recently, some people reported that they are unable to verify their license on PS4 and that they are getting prompted by the console to set up a primary account.

However, when they try to setup primary account they get error code NP-34958-9. So, it appears that the ongoing issues are closely related to each other. And it seems that PSN servers are responsible for these issues.


Sony to address PSN outage

And despite the issue being reported for days now, the company hasn’t yet officially spoken on the matter. However, we have come across some reports that hints Sony is working to fix the issues.

Numerous users have reached out to Sony to report these problems, and some have received responses (1, 2, 3, 4, 5, 6) acknowledging that the team is aware of the issues and actively working to resolve them.


I reached them on the phone and the guy told me that the engineers are aware and working on it 🙄 more than 24hrs with the lock on all my apps here. I’m so annoyed (Source)

I called Sony yesterday, they told me that the engineers are aware and working on the problem. We have 4 ps4 in the house, so two as secondary and only them has the lock on the apps and can’t do anything. I’ll try the DNS codes in a bit, hopefully it works🥲 (Source)

Moreover, a user even pointed out that a fix might already be rolling out gradually as the reports regarding this issue have diminished.

And since users have confirmed that Sony is working to address the PSN outage, we hope that issues such as NP-34958-9 error, license verification glitch and locked game get fixed soon.

Unfortunately, there is currently no information available regarding an estimated time for the fix as Sony is yet to provide an official statement regarding the matter.

Rest assured, we will keep tabs on the latest developments and inform you as and when we come across anything noteworthy.

Note: We have more such stories in our dedicated gaming section, so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Aashish Singh
502 Posts

I developed a keen interest in technology ever since my school days. And writing about it keeps me closer to this fascinating world. When I’m not working you can catch me playing video games.

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