[Updated] Twitter account suspended for rule violation? You're not alone, support confirms rise in cases
Here’s the crux of the article in video form:
New updates are being added at the bottom of this story…….
Original story (published on April 29, 2021) follows:
Twitter has found itself in hot water recently for censoring tweets and even entire accounts. While the ethics of doing so are debatable, some suspensions come as a direct result of violating Twitter’s guidelines.
In case you were unaware, every established social media platform has certain guidelines that users must adhere to. If not, the company can and will remove, censor, or suspend accounts that violate the guidelines.
This helps keep social media platforms free from false information, hate speech, and cyberbullies, or at least that’s what companies hope to achieve.
And it appears that Twitter is on overdrive lately as it has been suspending accounts left and right. But the kicker here is that many accounts are getting suspended for no apparent reason.
We’re seeing dozens upon dozens of reports from users claiming that their accounts or accounts of their friends have been suspended even though they didn’t do anything that goes against the Twitter guidelines.
Hello @TwitterSupport @Twitter, the account @ParkJIMINsJapan got suspended for no reason.
They have never violated any Twitter rule or TOS. Please check on the matter and restore their account as soon as possible, thank you!!! (Source)
Why has Twitter suspended Adam Waldmanns account and does not give it back? Why does twitter not want a verified account for the real Johnny Depp? (Source)
Hi @TwitterSupport, this account (@classidc) got suspended and she never violated the Twitter rules. Could you please consider and unsuspend it? (Source)
Of course, some accounts that were suspended were nothing more than bot accounts. This indicates that the platform is on a mission to get rid of as many bots as it could, similar to the move made by Twitch recently.
However, actual users who woke up to see their accounts suspended on Twitter, seemingly for no reason, have been trying to seek help from support.
Matter of fact, Twitter support has acknowledged that they’ve begun experiencing a rise in such cases and claim that they’ve begun responding to reports as soon as they can.
Unfortunately, this does not shed light on why some accounts are being suspended without any guidelines being violated.
That said, in case your account on Twitter has been suspended, you should be getting a response from Twitter soon if you haven’t already.
As usual, we’ll keep tabs on the situation and will post an update if and when more details come to light.
Update 1 (July 13, 2022)
Twitter team is aware of the increase in cases of suspended accounts, and is looking into it.
Update 2 (December 5, 2022)
10:58 am (IST): Responding to a user complaint regarding the issue where Twitter accounts are being unnecessarily suspended, Elon Musk has confirmed that they are looking into it.
06:05 pm (IST): Elon Musk has confirmed that they have resolved the issue where some accounts were being unnecessarily suspended.
Team was a bit too intense with spam/bot suspensions. Moving to chill mode. (Source)
Update 3 (December 15, 2022)
01:11 pm (IST): Elon Musk has informed users that they’ll suspend those accounts that share real-time information for anyone citing that its physical safety violation.
Any account doxxing real-time location info of anyone will be suspended, as it is a physical safety violation. This includes posting links to sites with real-time location info. Posting locations someone traveled to on a slightly delayed basis isn’t a safety problem, so is ok. (Source)
Moreover, Twitter has also updated the Private Information policy to prevent the sharing of someone else’s live location. You can check it out here.
Update 4 (December 16, 2022)
12:28 pm (IST): Twitter has suspended the accounts of several journalists for allegedly doxxing Elon Musk’s real time location.
Update 5 (December 19, 2022)
03:44 pm (IST): Elon Musk has confirmed that Twitter will soon show the reason for account suspension or deboosting.
Agreed, a high priority software update for Twitter is showing the reason for account suspension or deboosting. Rules should be equally & consistently applied. (Source)
Update 6 (January 02, 2023)
03:02 pm (IST): 48,624 accounts on Twitter have reportedly been suspended in India for breaking its rules. More on that here.
Update 7 (February 02, 2023)
10:50 am (IST): A new change to Twitter suspension system now allows accounts suspended in the past to apply for a review to reconsider their cases. More on that here.
Update 8 (May 16, 2023)
09:59 am (IST): Twitter’s Trust and Safety team is working on a solution that will end permanent bans for lawful speech.
NEWS: Twitter’s Trust and Safety team are working on implementing a solution that will do away with permanent bans for lawful speech.
The team are still working on scaling the solution up – progress is ongoing.
Update 9 (May 29, 2023)
04:57 pm (IST): It seems that, in the last few days, a similar issue has been affecting mainly artists for some unknown reason. More on that here.
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