[Update: Outage fixed] Halifax bank down or not working? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on January 26, 2023) follows:

Halifax is a British banking institution and a subsidiary of the Bank of Scotland.

Bank customers can access their accounts both from the website and from a mobile app. However, currently many are unable to do so.

According to multiple reports, Halifax bank’s website and app are currently down or not working, even showing balances at ‘zero’ for some.

Multiple Halifax bank clients are taking to social platforms like Twitter to report that the financial platform’s servers are not working properly.

In many cases, affected customers feared a possible theft because their account balances are showing ‘zero’.

@HalifaxBank just almost had a massive heart attack, logged into my app and it’s said zero balance 😱 have I been robbed? Or is this something to do with your app
Source

Same here balance showing 0.00 in pay even though my wages went in at 12.00am. I know this because i had a notification
Source

Server status platforms like Downdetector also reflect the increasing reports regarding the outage.

Fortunately, the bank team is already aware of the situation and investigating. However, there is still no ETA for restoring everything back to normal again.

Hi, I’m Kieran. Sorry to hear of your issues accessing Online Banking. Thanks for bringing this to our attention, I’ll pass this onto the relevant team for investigation.
Source

They also clarify that the balances appear at zero due to the outage, but that the users’ money is safe.

Hello I’m Ros. If your bank account is showing as N/A that means that you are unable to view your balances at present. We are looking into this now, please try again later. Thank you.
Source

We will update this story as events unfold in the future.

12:09 pm (IST): Some Halifax bank users are unable to log in to the app due to server outage.

03:30 pm (IST): Halifax bank platform is now accessible as the latest outage was resolved.

12:04 pm (IST): Multiple Halifax users are currently unable to access their accounts or check their balance due to an outage (2, 2).

05:05 pm (IST): The latest reported Halifax outage has already been resolved.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.