Halifax bank account holders bombarded with duplicate emails, issue acknowledged
Halifax is a well-known banking institution that has been operating in British territory for more than a century. So, it is one of the traditional banks in the region.
Halifax bank offers many of the services you would expect from a banking institution. You can access accounts, cards, lines of credit, loans, financing and more.
However, currently many Halifax bank customers are facing an annoying issue where they are receiving many duplicate emails on their accounts.
Halifax bank account holders bombarded with duplicate emails
According to multiple reports, the email addresses of many Halifax account holders are full of duplicate emails coming from the banking institution.
Apparently, there is a glitch in the system that is sending the same message multiple times to users’ emails. This results in an inbox full of Halifax bank emails.
Being emails coming from a banking institution, the email services spam filters do not send these messages to the junk folder.
@HalifaxBank Hi. I received the same email regarding my savings account statement at least 15 times this morning. I’m wondering if there’s a glitch in your automated email system at the mo? Cheers.
@HalifaxBank please stop with the email spam, since 1am I’ve received nearly 45 emails with several coming through an hour – and weirdly they are all blank emails, confused !
Some users report that they have even received almost 30 spam emails from the banking institution in just one night.
I, like a lot of people, have just woken up to 28 emails from @HalifaxBank telling me I have a message in my account (I do not). Who messed up the cron job last night? 😛
Fortunately, the Halifax team is already aware of the problem and looking into it. But, there is no ETA yet for the bank email notification system to return to normal.
We’re aware some of our customers have received duplicate emails from us titled ‘You have a message about your account’. We’re sorry for this and are looking into why it has happened. Many thanks. ^David.
We will update this story once new events on the matter emerge in the future.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.