[Updated] NBA app keeps crashing or returning to home screen on Roku streaming devices
New updates are being added at the bottom of this story…….
Original story (published on October 12, 2022) follows:
The NBA app is a one-stop shop for basketball fans to watch live games and highlights, check the stats for various matches and read the latest league-related news.
The app is available for almost every modern platform including Android, iOS, Apple TV, Roku streaming devices and more. However, the stability of the app has always been questionable.
For instance, we recently covered an issue where users were unable to turn off captions or subtitles on the NBA app.
NBA app crashing on Roku devices
And now, many Roku users have been reporting an issue where the NBA app keeps crashing after short intervals of time. In some cases, the app takes them to the home screen every time they try to watch a game.
@NBA @NBALPSupport please fix your app. Can’t watch a single game on my Roku. Starts to load the game then backs me back to the game screen every time.
@NBALPSupport Your Roku NBA app crashes unexpectedly, it does this every 10-15 minutes while watching live or replayed games.
These issues make the entire experience incredibly frustrating for NBA fans that rely on Roku devices for their entertainment needs.
The app crashes so frequently that users often experience an interruption every 10-15 minutes while watching live or replayed games.
Some are unable to load into matches because the NBA app keeps kicking them back to the home screen.
how come everytime I try to watch a game/video on the NBA app on my Roku it doesn’t even load it just takes me back to the home screen of the app
Unfortunately, it seems that developers are unaware of the issue with the NBA app crashing on Roku streaming devices. You might have to wait indefinitely before a fix arrives.
We’ll keep tabs on this matter and update this story to reflect noteworthy information.
Update 1 (November 24, 2022)
And while the support team hasn’t acknowledged this problem yet, they are asking those affected to provide more details via DM.
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