YouTube gifted membership not being received by many, issue under investigation

YouTube allows its viewers to become members of some channels through monthly payments in order to get perks like badges, emojis and other goods.

YouTube’s gifted memberships also allow viewers of a channel to buy channel memberships that can be gifted to other viewers in the chat during the stream.

However, viewers are not able to receive gifted membership when prompted. It’s supposedly getting stuck in a loop where viewers buy memberships, but they turn out to be unclaimable.

YouTube users not receiving gifted membership

Many YouTubers (1, 2, 3, 4, 5, 6) are facing an issue where they are unable to receive or gain access to their gifted membership.

Gifted members are still not being sent out to people @TeamYouTube this is the case for loads channels, any idea when this will be fixed as no point people gifting member if you don’t actually give them to anybody. #YouTube
Source

Sadly @TeamYouTube it’s not working that way unfortunately! Not only that, but these people are NOT receiving refunds when the memberships go nowhere – I was paid for a chunk of gifts that never were shared with my audience on 9/3/2022.
Source

The issue is preventing YouTubers and viewers from gifting membership to others. Even if the membership gets through, it becomes unredeemable for many.

Resultantly, the gifted membership that users find impossible to claim, also doesn’t prompt a refund for those who gave them out in the first place.

Official acknowledgment

On the brighter side, it seems that YouTube is aware of the issue with viewers not receiving gifted membership and the team is currently working on a fix.

But this isn’t the only issue YouTubers are dealing with. We’ve recently highlighted a bug that keeps adding random videos to YouTube watch history and liked videos.

There are also cases where YouTube Studio analytics show zero views, unnecessarily troubling creators.

Hopefully, YouTube permanently fixes these issues alongside the gifted membership glitch. We’ll keep tabs on further developments and update the article accordingly.

Meanwhile, check out our YouTube bugs and issues tracker to see similar issues affecting users.

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