The iPhone has been a massively successful product for Apple. Its compact functionality of a mobile phone, portable media player, gaming console and so on makes it quite popular.

Another feature that makes an iPhone stand out is its frequent software update policy. Many users find it pretty exciting.

However, iPhone’s new iOS 15.6 update is upsetting many. According to some users (1,2,3,4), their Face ID stopped working immediately after the update.

The issue seems to be troubling users irrespective of the model. We’ve added a few reports below for reference:


I was filming with my new 12 pro max (2 months old) and put it in the water. Only the top half was in there for 10 seconds. It’s exactly 10 secs because it’s in the video. Once I took it out the Face ID stopped working. I restarted the phone and it boot looped for like 15 minutes. It stopped but the Face ID still doesn’t work. Has this happened to anyone else? How much does it cost to replace Face ID?

Face ID not working and saying it’s unavailable after latest iOS 15.6 update! Anyone else? How do I fix it? 📱 @AppleSupport

Many users (1,2,3) also took to the Apple Support Community forum to highlight the unresponsive Face ID issue after the iOS 15.6 update.

Interestingly, for some users, Face ID is working just fine. While others are facing this issue intermittently.


It’s not the first time though that such an issue snuck up after a software update. According to several user reports, Face ID had been disabled after iOS 14.7 update as well.

Fortunately, Apple Support team has listed down some steps to fix the issue with Face ID. These steps include checking up the Face ID setting, latest updates, restarting the device and so on.

Apart from this, there is no other official confirmation or acknowledgment from the Apple team.

We hope the Face ID issue is addressed soon or in the upcoming update since it is used by millions to unlock their phones.

Featured image source: Apple Support

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Riya Madaan
868 Posts

Weaving a little bit of life into the articles I write. No, not really! That's not really possible for a trash writer like me but I still try. Apart from it, I skate, meditate and medicate. Also keep myself away from troubles as I age.

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