Released in 2019, Division 2 is one of the first few online-only games that was developed by Massive Entertainment and published by Ubisoft. It is set in the aftermath of a genetically engineered virus that takes over Washington D.C.

Players have praised the game for its improved visuals and storyline with the game selling over 10 million copies worldwide.


But in the last few days, players have been complaining about issues such as the game crashing and freezing after the recent update and some getting banned when launching the game for the first time.

Adding to the trouble, Division 2 players are now saying they are not receiving Twitch drops. In case you didn’t know, players could collect two Specialized Apparel Cache keys by simply watching a live stream on Twitch for 90 minutes.

But many are frustrated since they did not get their reward even after watching the live stream as instructed (1,2,3,4,5). Below are some reports from Division 2 players who did not receive their Twitch drop.


So I watched twitch streams and claimed the 4 new caches in my twitch inventory. My ubisoft account is connected to twitch and I can redeem my rainbow 6 drops just fine cuz they just show up in my game after i claim them on twitch. But where do you get the division 2 drops? I checked my mailbox and everything but i still haven’t received them. It’s been like 12 hours.

Ain’t got mine either. Don’t remember if they go direct into your inventory (or into your stash/inbox if inventory is full) or if they go direct into the stash/inbox… Do remember it being said once that they can take up to 24 hrs to hit in game but it’s been longer than that.

Thankfully, Ubisoft Support has acknowledged the issue and said the developers are aware of the fact that some Division 2 players are not receiving Twitch drops. They said the problem will be fixed in the next scheduled client maintenance coming next week.

Hello! This is an issue we are aware of and currently looking into. We apologize for any inconvenience caused! Make sure to keep your eye on the game’s official Twitter for updates. >>

As always, we will be keeping tabs on the matter and let you know as and when we come across new information so make sure you keep checking this space.

Note: We have more such stories in our dedicated Ubisoft Section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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