Bluestacks support acknowledges COD: Mobile issue where smart keys are not working properly

Bluestacks, one of the most popular Android emulators, is having some problems while running certain apps or specific games, such as COD: Mobile.
COD: Mobile players on the Bluestacks emulator have been reporting that the game’s controls or smart keys are not responding correctly.

COD: Mobile suffering from smart keys issues on Bluestacks

According to reports from Bluestacks users, there is an issue with some keys that are not working in COD: Mobile. This makes some of them unable to change their weapons or use abilities.

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In addition to the above, the error reportedly causes player-customized smart controls to be unconfigured. This forces the player to remap all the commands.

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Some workarounds that may help

There are some workarounds that can help mitigate the problems described above. For those whose smart keys do not work, you can try to increase the graphic quality of the game:

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Secondly, for those whose controls were unconfigured, there is an official workaround:

1. Open any game from the Bluestacks home screen
2. Right-click on the keyboard icon on side toolbar
3. Click on ‘Open advanced editor’
4. Click on ‘update game controls’ and confirm

You can see the whole process in more detail through this link.

Bluestacks team is already aware

Currently, the Bluestacks team is aware of the issue. But, it seems to be under investigation, since they request more information from the users.

Hi! Can you please confirm whether this is in the smart controls for Call of Duty: Activision or Garena version?
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So, there is still no estimated date for the arrival of a definitive fix.

COD: Mobile Garena and COD: Mobile on Gameloop reportedly affected as well

It should be noted that the problem would be affecting COD: Mobile Garena on Bluestacks. For those who don’t know, CoD: Mobile Garena is the version for Southeast Asia, but both versions are identical.

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In addition to the above, Gameloop would be having similar problems with the same game. Gameloop is another popular Android emulator focused on games.

I have a low end laptop with intergrateed graphics and runs well with low graphic i downloaded the hd resources but when i try to put back to low graphic its blurry and the keys aren’t working i try uninstalling at first but still it isn’t working please need help.
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For Gameloop users, there is also a workaround that reportedly helps. Basically, it is recommended to those affected to reinstall both the emulator and COD: Mobile:

Tried something.
Uninstalled gameloop entirely, downloaded latest version, re-installed gameloop and installed CODM.
The keymapping works after this.
For some users uninstalling and re-installing CODM is not enough.
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If there is any new development in this regard in the coming days, we will update this article. So, stay tuned with us.

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