[Update: Sep. 17] Why TikTok is not working today 2021?

New updates are being added at the bottom of this story…….

Original story (published on July 10, 2021) follows:

TikTok is among the most popular video-sharing platform owned by ByteDance. While the said service has seen its fair share of ups and downs, many people continue to use it across the globe.

A huge user base like that of TikTok’s requires some maintenance, however, bugs and issues are still inevitable.

TikTok Android app

These bugs and issues can be widespread or user specific, maybe caused by an outage or maintenance downtime, but the fact remains, they spoil the user experience.

Many issues like TikTok not loading or opening, network error, freezing or crashing, and video not working can be fixed by generic troubleshooting.

This involves clearing the TikTok app cache and data, restarting the device, and reinstalling the app.


However, there are times when such simple workarounds don’t resolve the issues. In such cases, users might want to check and provide the required permissions like background data usage and more to TikTok.

It is natural for TikTok users to run into the aforementioned issues as they are usually caused by over accumulation of cache, faulty update, or device specific problems.

Updating the TikTok app also helps to resolves many issues as app updates usually bring along bug fixes.


Some of the less common workarounds involve tweaking a third-party application which, in most cases, is Android System WebView.

If none of the aforementioned workarounds fix TikTok, it is advisable to update Android System WebView or uninstall its updates.

All in all, users might keep running into issues with TikTok and while there will always be many generic solutions, there can also be some uncommon ones at times.


That said, we will keep an eye out for problems that might prevent TikTok from working properly or altogether and update this story as and when we get new information.

Update 1 (September 17)

12:05 pm (IST): TikTok support confirmed that they are aware that some users were facing issues with the app several hours ago.

However, the team has apparently been working on a fix and the issues should no longer be affecting users.

We’re aware that some people experienced app issues earlier today. We’ve been working on a fix, and your experience should be returning to normal soon (Source)

NOTE: There are more such stories in our dedicated TikTok section so be sure to go through it.

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Deveshwar Bhardwaj

I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.