Xiaomi starts questionnaire to investigate proximity sensor issues plaguing devices like Redmi Note 10 Pro & Poco F3 (Link inside)
There have been complaints doing rounds from users of several recent offerings from Xiaomi and Poco about a range of proximity sensor issues.
Such issues first came to light last year with the Xiaomi Redmi Note 9 series and have simply refused to stop ever since.
Almost every recently released device including the Redmi Note 10 Pro, Poco F3, and the Poco X3 Pro has been plagued by it.
Affected device owners say that the screen turns off when it shouldn’t during ongoing WhatsApp calls or when listening to audio notes, and doesn’t turn off when it should, that is, during regular earpiece calls.
In fact, the issues are so widespread that GeekyRanjit, famous Indian Techtuber, himself acknowledged them after noting the terrible proximity sensor performance on the Redmi Note 10 Pro.
While most of the affected devices have indeed received official acknowledgments, bug-fixing updates for the vast majority of them still remain to be rolled out. Due to this, complaints have only continued to flow in.
As such, the only plausible explanation for all of the problems can be that the latest versions of MIUI 12 are suffering from a software issue and that buggy version has made it to several devices. Or at least that’s what we think.
Thankfully, in the light of a slew of complaints, Xiaomi appears to be now taking the proximity sensor issues that affected many of its devices seriously.
The OEM recently posted a link to a questionnaire on the Mi Community to grab more information about the issue’s nature and behavior in order to nail it once and for all.
Owners of several devices including Xiaomi Mi 10T/Mi 10T Pro, Mi 10T-Lite/Mi 10i, Mi Note 10 Lite, Redmi Note 10, Redmi Note 10 Pro/Pro Max are encouraged to give their feedback through it.
If you are interested in helping out Xiaomi devs to identify the root cause of the problem to better help them work on a fix (of course you are!), then head over to this direct link to the questionnaire.
With that being said, we will continue tracking the issue for further developments, so it will be wise to stay tuned to PiunikaWeb.
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