This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on July 24, 2020) follows:

Xiaomi’s Mi MIX 3 5G released back in 2019 and packed in some of the best specifications at the time. In terms of software, the device came with Android 9 Pie alongside MIUI 10 out-of-the-box. Speaking of which, Xiaomi’s software update plans for the MIX 3 5G are in a mess.

The company is yet to provide several eligible smartphones with the MIUI 12 update. Further, it has not yet rolled out the Android 10 update to some of its devices too. The Mi MIX 3 5G is one of those phones that is yet to be updated with neither Android 10 nor MIUI 12.

Keep in mind that this was the company’s flagship smartphone when it released and was priced at a premium. Thus, the device should have been one of the first Xiaomi phones to grab the latest software updates. But sadly, this has not been the case.

mi mix 3 5g
Mi MIX 3 5G

Earlier, we reported that the device will not be getting MIUI 11 based on Android 10 anytime soon. And it seems that Xiaomi has put the Mi MIX 3 5G Android 10 update to the bottom of its list of priorities. Well, if it is there at all.

Naturally, concerned users have been waiting for an answer from Xiaomi. Moreover, users have gone as far as to create a Change.org petition to make Xiaomi release the Android 10 based MIUI 11 update for the Mi MIX 3 5G.

Now, a Redditor has shared a screenshot of an email that has allegedly been sent by Xiaomi’s customer support. In the email, the support team confirms that Android 10 will not be rolled out for the Mi MIX 3 5G.

Click/tap to enlarge the image below:

Mi-Mix-3-5G-email-android-10
(Source)

Here’s the gist of update plan for the device from the email:

July-end: security update
Oct-end: MIUI 12 + security patch
Dec-end 2020: security patch
March-end 2021: security patch

Thus, it appears that the Mi MIX 3 5G will be getting the MIUI 12 update based on Android 9 Pie in October. Previously, we reported that the update might arrive in September. But if the emailed schedule is to be believed, users may have to wait a month longer.

We’re yet to understand why Xiaomi has ditched the Mi MIX 3 5G from its Android 10 rollout. Further, there’s no information provided about Android 11 for the device. Although, since it isn’t getting Android 10, we do not expect to see a surprise update to Android 11.

As the wait continues, you can visit our MIUI 12 update tracker to know when it arrives on your device. The company has also begun testing MIUI 12.1 in China. Stay tuned to PiunikaWeb for more updates on the matter.

Update 1 (September 04)

IST: 12:20 pm: Xiaomi Mi MIX 3 5G is now receiving the MIUI 12 update in Europe. The update comes with software version 12.0.1.0.PEMEUXM and includes a lot of changes and improvements to further enhance user experience. See the full details here.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Dwayne Cubbins
1125 Posts

My fascination with Android phones began the moment I got my hands on one. Since then, I've been on a journey to decode the ever-evolving tech landscape, fueled by a passion for both the "how" and the "why." Since 2018, I've been crafting content that empowers users and demystifies the tech world. From in-depth how-to guides that unlock your phone's potential to breaking news based on original research, I strive to make tech accessible and engaging.

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