[Cont. updates] Zerodha down yet again, customers face validation pending / gateway timeout problems
There are new updates that are being added at the bottom of the story….
Zerodha facing failure in placing orders, concern requested to resolve issue on top priority.@zerodhaonline
— VITHTHALDAS PARIKH (@talkvjp) February 27, 2019
Can no place order can not cancle placed order – this happenes many times in zerodha pic.twitter.com/KFHTq8XciM
— harsh khatri (@khatriharsh911) February 27, 2019
@zerodhaonline wats this zerodha not able to exit the orders … resolve it asap … we don’t want to be in loss
— Varunprajwal (@Varunprajwalani) February 27, 2019
@zerodhaonline why do i feel that zerodha is becoming more of a pain day by day and getting into unethical activities like blocking orders in the name of connectivity issues….i have sharekhan as well and i have never faced this problem…@SEBI_India pls look into this pic.twitter.com/6gSM4VMAHE
— priyanko chatterjee (@cpriyanko) February 27, 2019
For its part, the company – which claims to be “India’s first discount broker offering the lowest, cheapest brokerage rates in the industry” – has confirmed the problem of delay in order execution on Kite.
You may face a delay in order execution on Kite. We are looking into the issue and it will be resolved shortly. We regret the inconvenience caused.
— Zerodha (@zerodhaonline) February 27, 2019
More information has been provided on the service’s website.
You may not be able to place fresh orders on Kite. We are looking into the issue and it will be resolved shortly. We regret the inconvenience caused.
Please note that BO/CO orders have been blocked
Update: 10 AM – We faced a connectivity issue at market opening because of which a few lakh orders piled up and started going to the exchanges with a delay. We have stopped taking fresh orders until the pile is cleared. We regret the inconvenience
We are continuously updating this story with latest info about this outage, so keep checking back.
#Zerodha, India’s largest retail brokerage faces connectivity issues leading to pile-up of orders placed in the system. Co-founder Nikhil Kamath #OnCNBCTV18 says connectivity issues should sort out very soon pic.twitter.com/bij9Yp05Jl
— CNBC-TV18 (@CNBCTV18Live) February 27, 2019
Systems are apparently coming back up slowly.
Zerodha is back with full speed
Thanks for cnbc awaaz
— SMB EMPIRE (@Shaikmansoorba1) February 27, 2019
But no official word yet.
Here’s what the company says now:
Order placement has been enabled on Kite for the past 20 minutes. If your order fails, please try again. We regret the inconvenience caused
More updates from the company:
You may face a delay in updation of funds added to your trading account. We are looking into this issue and it will be resolved shortly. We regret the inconvenience caused
Bracket orders (BO) and Cover orders(CO) have been blocked in F&O, Equity and CDS. Cover orders have been blocked for MCX
New update regarding funds:
You may not be able to view the available funds in your account on your Coin/Kite dashboard. You can check your fund balances on Console (https://console.zerodha.com/). Your orders will go through as long as you have the funds available in your account.
Another update from the company:
Due to the earlier connectivity issues, all intraday Equity and F&O positions will be squared off at 3:00 PM for NSE and BSE. Please plan your trades accordingly
Zerodha now says the order placement issue has been completely resolved.
The issue with order placement on Kite has now been resolved
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