Today’s outages: Ecobee (Feb 27 update), Funimation, Pubg on PS4
Looks like PUBG users are having issues on PS4. Going by reports, the client is having update related issues.
Here are some reports:
@PUBG_Support PS4 is saying to update game even tho game is updated to start a match
— Mo (@jedikai1) January 31, 2019
@PUBG_Support it won't let me update my client version on PS4. When I "check for update" it says it's already updated. Is something wrong with servers/game or am I doing something wrong??
— Josh Daniel (@JoshDan11111) January 31, 2019
@PUBG_Support Have an announcement hat my client needs updated in order to join a game. Just finished a game when this showed up on main menu and cant do anything now. Updated installed this morning. On PS4
— Venom_Prophet (@Venom_Prophet) January 31, 2019
Pubg on PS4 is down #pubg please fix
— Bosstradamus (@Bosstradamus) January 31, 2019
Meanwhile, here’s a workaround:
Reset whole PS4 and it works
— NH (@NH408) January 31, 2019
— Black Flame Kanti (@Priince_Paw) January 31, 2019
We are looking into more info, including an official word on the matter (if any). Will update the story with details soon.
Funimation not working
There are new updates that have been added at the bottom of the relevant sections in this story…
Now it’s coming to light that the Funimation app is down. Users are taking to social media platforms to report the outage. Here are some reports:
— Acondria (@Acondria2) January 30, 2019
— Toxic Blaze (@ToxicBlazeGames) January 30, 2019
Mine isn't working either
— chris (@chriscortezgon) January 30, 2019
Users are even reporting issues with app re-installation.
@FUNimation what the heck I’m trying to watch Dragonball Super and can’t because something is wrong with the app on my xbox tried rebooting it nothing, tried restarting console nothing, tried deleting and reinstalling app AND NOW IT WONT REINSTALL ON MY XBOX ONE. What’s goin ON
— Eric James (@EricJame510) January 30, 2019
Team Funimation hasn’t said anything yet on its social media channels, but we’re keeping a tab on the matter and will update the story as and when more information comes to our notice. For what it’s worth, there was an outage earlier this month as well.
Ecobee has confirmed their service has suffered a glitch. Meanwhile, users are taking to social media to share their experience about the ongoing issues.
— VJ (@Vijaynirm) January 30, 2019
— Rajeev Rao, MD FACC (@CanucksFan80) January 30, 2019
Honestly @ecobee I am getting to be so tired of your incompetent shit. Why is my thermostat remotely inaccessible nearly every single day? I don't care that I can walk up to it, I bought these in order to manage them remotely.
— Mr. Rauh (@travisrauh) January 30, 2019
— Bridget (@BridgetMarieS) January 30, 2019
— Outage.Report (@ReportOutage) January 30, 2019
The company is terming this as a “major outage”. Their status page currently has the following messages:
We are currently investigating the issue
Jan 29, 22:32 EST
We are continuing to investigate this issue.
Jan 29, 22:33 EST
The issue has been identified and we are working on a solution
Jan 29, 22:34 EST
So you see, the investigation part is done, meaning they’ve identified the root cause for this outage. Now the Ecobee team is working to fix it. It’s not yet known how much time it will take to fix this issue. If you are affected, rest assured, we’ll update the story as and when the problem is fixed.
Ecobee has been suffering with server outages quite frequently. Last week as well there was a server glicth, and one outage was also reported in late December. Here’s hoping this ongoing problem gets fixed soon and there are no more outages in the near future.
The issue has been resolved. According to Ecobee:
The outage with our thermostat backend has been resolved.
Jan 30, 00:16 EST
All Ecobee systems are operational now. See here.
There was another outage with Ecobee server today, but as it stands currently, the issue has been resolved.
We are currently experiencing an interruption to Thermostat Online Applications. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Thanks for your patience as we are working to resolve this issue as quickly as possible. We apologize for any inconvenience and will keep you updated.
Jan 30, 15:51 EST
Resolved – The incident we were experiencing with Thermostat Online Services has been resolved. If you are still experiencing an issue, please try closing and reopening your web browser.
Jan 30, 17:05 EST
Update 3 (February 01)
Ecobee is currently undergoing a scheduled maintenance, so if the service isn’t working at the moment, now you know what’s happening. Here’s are the status reports posted by the company:
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 02:00 EST
We’re performing scheduled renovations from 2 AM – 6 AM EST on Friday February 1st, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience
More info here.
Update (February 27)
Ecobee services are down again due to ongoing maintenance. More info here.
This story is developing….
WatchOS issue confirmed
Meanwhile, the Ecobee Twitter handle has confirmed a rounding issue with its WatchOS app.
Thanks for reaching out, Michael! The half degree doesn't show on the Apple Watch app due to space limitations. My apologies for any confusion!
— ecobee (@ecobee) January 29, 2019
Hi Michael! The team is aware of the rounding issue and will be working to correct this. To clarify, the Apple Watch app screen says "heat to" as its set to heat even though it's not currently on. I'll be sure to pass along your feedback as we're always looking to improve!
— ecobee (@ecobee) January 29, 2019
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