Here why ecobee server is down…
Are you an ecobee user and wondering just like the following users why the service is down?
Down for me too. #firstworldproblems
— John Nobile (@JohnNobile) December 6, 2018
@ecobee down again?
— Scott Hanselman (@shanselman) December 6, 2018
@ecobee your servers down?
— Evan (@evanyoungworks) December 6, 2018
Worry not. The server outage was planned in order to conduct maintenance/renovation. As stated by the company, today the server will be out from 2 AM and 6 AM EST. Meanwhile, the ecobee thermostats will continue to work as expected, but the app, web portal and third party apps may not be available during the above-stated period of time. Also, Geofencing will not be available.
The Canadian home automation (thermostat making) company took to Reddit to inform their users about this pre-planned server outage.
While reverting back to one of the users, ecobee also mentioned that there will be a gap in data, that will be taken care of.
Those of you interested can keep track of the real-time developments by heading to their official website here.
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