Google Pixel 2 users also report charging issues after Android 9 Pie
It was just last week, when mainstream tech media highlighted the Android 9 Pie induced fast charging glitch on first gen Pixel phones, which Google later acknowledged, saying it will be fixed with a future update.
But are these charging issues only limited to first gen Pixels?
Sadly no. We have come across reports from a significant number of Pixel 2 and 2 XL users (1,2,3,4) chiming that despite using the stock/boxed charger (with USB C cable) their device is either slow charging or not charging at all.
Here’s how some of the affected users word their frustration:
After upgrading to Pie, I seem to have an issue with using the stock charger going from USB C to C. The phone will not charge. I have tried a second brand new stock charge and have the same issue. If I plug in a USB A to C charger the phone does charge, I also can charge from a USB C to A adapter using a standard USB cord.
My Pixel 2 XL will not charge at all using either of the original wall chargers I purchased nor my car charger. It will only work using a USB-A to USB-C cable. To this point I had been very happy with my Pixel but this better get fixed quickly or I won’t be able to recommend Pixels’s to my Android friends anymore.
That’s for the 2016 Pixels though. It doesn’t mention all of us Pixel 2 and 2 XL users. A lot of us are having charging issues and Google says the problem isn’t affecting the Pixel 2. Wrong! It most definitely is affecting the Pixel 2. I’ve never had a problem with slow charging until Android 9. With all the “Slow charging” and “My phone won’t charge” threads, you’d think someone in here could pass it along to Google. It’s not just like it’s a couple people having an issue. There’s a lot of people having charging related problems on the Pixel 2’s.
I have been facing this strange issue that my pixel 2 xl charger works with another phone but not mine, but my phone strangely charges with another brand type c charger. I tried in safe mode but same issue. Also performed reset factory with erasing data but no luck. Recent changes done: updated to Android P from Oreo 8.1 public release day ago.
Apart from Pixel User Community, complaints are also starting to stack up over at Google Issue Tracker (1,2). Plus, similar reports can be seen posted across micro-blogging site Twitter as well, with Pixel 2/2 XL users saying:
@Google My Pixel 2 XL phone is suddenly having trouble charging with Android 9 Pie — USING THE CHARGER THAT CAME WITH THE PHONE. Not some 3rd party charger. Please help. Thank you!
— Scott Kramer (@kramerfreelance) August 17, 2018
Thank you @google for breaking my official Google fast charger and every other method of charging my Pixel 2 XL. @Android Pie busted my charging and the latest ETA for it to be fixed is "a few weeks" not good. Not good at all Google. I can't use my phone because I can't charge.
— prplhaze (@prplhaze) August 15, 2018
@Google Pixel XL users say Android Pie bug broke fast charging. Not on XL only: my Pixel 2 is broken with EVERY Charger. Even the original one. Loads extremely slowly…charged for almost 3 Hours and only got 50%….i am dissapointed…👎
— UnPerfekt #schnittig (@perfekt_un) August 16, 2018
— Just Mike (@yurkshirelad) August 16, 2018
@madebygoogle pie has made my pixel 2 stop charging (3rd party charger, and nah i don't have the original). "Plugged in, can't charge right now." My car charger works though. Not a port issue. What did you guys do?
— Four Tet Offensive (@chlorinegas) August 16, 2018
Updated to Android 9.0 Pie last evening on my pixel 2!! Not XL
Worst ever!! FORGET FAST CHARGING!!
Seems like I am using Chinese phone!! My mobile is heating up first time!!!
Stay with Oreo it was cool and best!!
I wish I go back 2 Oreo!!!
— Chaitu (@ichaitu88) August 14, 2018
Adding more to how widespread the issue is, multiple threads have already been initiated on the online discussion forum Reddit. One of them has even been marked as a ‘Known Issue’ by a Reddit moderator (may be because the same has been officially acknowledged on the OG Pixels).
FWIW, on one of the threads (on Pixel User Community) discussing the charging problem on Pixel 2 devices, a Google employee did respond. But essentially, they just repeated that the problem has been acknowledged on Pixel and Pixel XL models.
So currently, the charging matter with respect to Pixel 2/2 XL phones awaits an official acknowledgment from the company, as we couldn’t find any confirmation at least across the platforms where the issue had been highlighted.
Meanwhile, as shared by some of those affected, using USB A to USB C cable does the trick. So you can try hands on this workaround until Google sheds some clarity as to whether or not it’s the same issue as on the Pixel and Pixel XL, and if so, will they be fixing it with the same update they’ve promised for first gen Pixels?
Note: We have also compiled a (continuously updated) list of issues/problems/bugs reported with (or triggered by) Android 9 Pie ever since it got live. Take a look to catch hold of all Pie-related issues.
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