[Updated] iMessage ‘out of order messages’ bug plaguing devices running iOS 11.2.x
@AppleSupport I’m still getting the iMessage-out-of-order bug in the latest version of iOS (11.2.6). Any ideas for a fix?
— Jordan Borth (@jordanborth) February 20, 2018
Can you explain why iOS 11.2.6 doesn’t fix the iMessage issue of reordering messages when they’re received?
— Ben Gaskill (@bgaskill3) February 20, 2018
Update (January 30): Finally, the mainstream tech media has also highlighted the problem. In a story published last week, TNW covered the issue in detail, and later updated the story to reflect that Apple has included a fix for the problem in the macOS High Sierra 10.13.3 update – see Apple’s support page here.
Meanwhile, users of Apple’s mobile OS continue to report the problem, even on the latest iOS 11.2.5.
Update (January 16):
A complainant shared that the problem got resolved after an Apple tech support person asked them to perform the following steps:
1. Settings > General > Date&Time.
2. Disable “Set Automatically, choose a random time zone.
3. Open Messages app and then force quit the messages app. (Double click home button, swipe up on app)
4. Go back to Settings > General > Date&Time.
5. Enable Set automatically.
Not sure if this would work for everyone, but you can still give the solution a try.
Update (January 10):
A Community Specialist at Apple forums called the issue fixed with iOS 11.2.1. Here’s what the expert said:
The good news is, this issue has been resolved with the recent iOS release 11.2.1
But a lot of users are still complaining about the problem, and many of them are on 11.2.2. So we are not sure whether or not the issue has been actually fixed.
Let us know in the comments section below, if the issue is fixed for you.
Original Story below:
Latest iOS versions – especially iOS 11.2.1 – have a lot of problems. While many have already been highlighted, a new issue has now come to light. Basically, text messages in iMessage (Apple’s default messaging app) are messing up – not being displayed in the correct order.
There are hundreds of complaints spread across the official Apple help forum and Reddit, noting that conversations in the iMessage app aren’t arriving/showing in the correct chronological order. Specifically, the response from the other person (recipient) is somehow listed above the message that was responded to. As a result, sender usually overlooks (or misses out on) replies.
To get a better understanding of the issue, take a look at the following user shared screenshot of some texts exchanged through the iMessage app. If you observe closely, you’ll find that the last reply – “Sure” – is being displayed before the message to which it was replied.
Here’s how the user who shared the picture explained the issue:
Not only help forums, even Twitter is flooded with complaints. Take a look at some of the latest tweets pointing out the aforementioned glitch:
iMessage has been freaking out for a week messing up the order of my text convos. Now nothing makes sense when I look back because replies are before the initial messages 🙄
— B. (@bmr620) December 26, 2017
Why are my iMessages sending and receiving in a wrong order this is confusing
— J'adorerai (@FridaySoiree) December 27, 2017
@AppleSupport is there a reported bug with the way imessages are being received? My messages aren’t in the correct order 😐
— Bre (@Bre_Hollings) December 26, 2017
iMessage, why you receive out of order?
— Jared Harlan (@jared_harlan) December 26, 2017
@Apple I’d appreciate it if my iMessages appeared in the correct order instead of this out of order nonsense! Please fix this in a future update. While you’re at it, stop slowing down my older device to “conserve battery life” why don’t you. Bout time I get a @Samsung galaxy.
— Dan Blevins (@dblev3773) December 26, 2017
has anyone else’s iMessages been putting the conversation in a weird order?
— alstublieft (@jmeaspls) December 26, 2017
first @Apple intentionally slows down phones, now they’re making iMessages go out of order.. y’alls suit is about to get a whole lot bigger if more shit keeps happening
— GOMMI (@GommiOfficial) December 25, 2017
— Meliss C (@Meilss_Crosta) December 24, 2017
is anyone elses imessage showing up out of order? its annoying @apple
— P#!L (@PhilTBH) December 22, 2017
Anyone else having problems with their iMessage? It’s rearranging my messages in threads and the messages are out of order @Apple
— Rachelle (@rachelleecraig) December 17, 2017
Anyone else experiencing iMessage changing the order of messages today, when sending multiple messages in sequence?
— Guilherme Rambo (@_inside) December 15, 2017
After iOS 11.2.1 update iMessage is receiving messages out of order https://t.co/oHG5lM9qFy #iphone #app #appstore #easymoney #workfromhome Make money testing Apps: https://t.co/qWWXkyVxqY <= Learn more
— Claude (@Crypto_Monkeyo) December 22, 2017
It’s worth mentioning that the problem is not triggered by the 11.2.1 update, but was originally reported after the arrival of 11.2 (which rolled out in the first week of December). Turns out, it wasn’t fixed then, and crawled in to 11.2.1. Here are some of the tweets complaining about the same issue on iOS 11.2.
@applesupport imessage on ios 11.2/iphone SE keeps showing latest (i)messages clearly out of order. kind of aggravating to parse conversation flow.
— Perry Rajnovic (@psylum) December 13, 2017
Starting with iOS 11.2 iMessage occasionally displays answers to my texts in the wrong order (above/before). Is it just me?
— Jonas (@jonelf) December 12, 2017
@tim_cook @AppleSupport annoying bug in iMessage on iOS 11.2 with my last message not appearing in chronological order, but as last message of the thread whenever it was sent. Makes following a conversation flow more difficult… #noqualitycontrol
— Michel Rougemont (@MRougemont) December 10, 2017
Officially, the Cupertino based company hasn’t said anything on the matter yet. But we hope that’ll happen soon, and a fix should be arriving in near future. Meanwhile, we are keeping a close watch on related developments, and will keep you posted.
Stay connected with us on Twitter (@PiunikaWeb) to hear about all related developments as and when they occur