[Updated] Xero down, not working or loading? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on June 7, 2023) follows:

Xero is a cloud-based accounting software platform designed for small and medium-sized businesses. It was founded in 2006 and is based in New Zealand.

It provides a range of financial tools and features to help businesses manage their accounting, invoicing, payroll, and other financial processes.

However, the service is currently down or not working for a section of users. So, if Xero isn’t working for you, find solace in knowing that you aren’t the only one facing issues lately.

A quick look at micro-blogging site Twitter conveys there are many other affected by the same issue. As per reports, while some say the service isn’t working or broken for them, for others it throws an error when they try to login.

For a quick glance, here’s how some of those affected word the problem:

If it’s down on Friday morning – come join us for a chat, 4:30pm Sydney time – whatever that translates for you. Come join us even if it isn’t down! (Source)

@Xero yet again a major outage on VAT deadline day. You’ve put your prices up but this is now the second time it’s happened. Not acceptable #vatdeadlineday #majoroutage (Source)

Fourth month in a row @Xero has gone down on VAT submission deadline day. I think maybe it’s time they invested in more servers and a better backbone structure for the amount of users. Otherwise a lot of customers are going to start jumping ship… (Source)

Downdetector – a popular service that gives information about live outages – also conveys that Xero is indeed going through a glitch in several regions.

Luckily, the Xero support is aware the platform is not working and said that they are looking into it. However, they didn’t provide any ETA for the fix.

Rest assured we will keep tabs on the latest developments and inform you as and when we come across anything noteworthy.

05:28 pm (IST): Xero support has now confirmed that the recent outage has been resolved.

Note: We have more such stories in our dedicated outages section, so be sure to follow them as well.

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