USPS 'incomplete address information' text scam: Here's what you need to know about this 'delivery failure' phishing

Here’s the crux of the article in video form:

Several USPS (United States Postal Service) customers have been lately getting an ‘incomplete address information’ fraudulent text message.

The message claims that their package failed to deliver due to an incomplete delivery address and that it is currently at their warehouse.

The text also asks users to click on the provided link and specify the details of the correct delivery address so that the package can be shipped to their location.

However, the given link directs customers (1,2,3,4,5,6,7,8,9) to a website that looks fairly legit and asks them to input their personal details, such as their name, address, contact number, and so on.

After entering their personal information, people are made aware that they need to pay a redelivery fee and have to enter their credit or debit card details as well.

By doing so, one ends up handing over their confidential data to scammers. These deceptive individuals can then exploit this information to commit identity theft and financial fraud.

For example, they can make fraudulent purchases, open new accounts, or apply for loans in the customer’s name.

Luckily, some of those who received the message were aware of such scams and got suspicious when they noted some flaws.

A user got skeptical as soon as they read that they had to scan a QR code in order to confirm their address. They also claim to have called the postal service to verify the same.

Scam involving USPS/text/scan codes. Call USPS before following any links. USPS doesn’t text you scan codes. The image below is what the text looks like. Yes I called. Yes USPS said this was a scam. Stay vigilant people.
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Another user contends that they became hesitant to submit their credit card details as soon as they noticed errors on the fake website.

Got a very strange phishing attempt today. @USPS Might want to look into this. Got a text message.. with a link to a spoofed USPS site.
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USPS says that they do not send any unsolicited text messages or emails to their customers about parcels. Additionally, the company asserts that it never imposes a fee for redelivery services.

They also advise that you exercise caution when opening the links given in any text message. Along with this, one should immediately reach out to USPS support if they find something suspicious.

Note: There are more such stories in our News section. So make sure that you follow them as well.

Featured and inline image source: USPS.

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