[Updated] The Sims 4 'characters randomly changing appearance (skin & clothes) after tooth loss' bug acknowledged (workaround inside)

New updates are being added at the bottom of this story…….

Original story (published on March 22, 2023) follows:

The Sims 4 has been a popular game for several years and it continues to attract new players due to its engaging gameplay and the ability to customize virtual characters.

However, players have been experiencing an issue in the game that is troubling them.

The Sims 4 characters randomly changing appearance for some

Players are reporting (1,2,3,4,5) that the issue is in the Growing Together expansion where Sims’ appearances, including their skin color and clothing, change randomly.

It is linked to Sims who lose a tooth during childhood and then grow up.

Ugh… anyone else experiencing a loose tooth bug??
Source

Experiencing a Glitch?
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Players have reported that the bug affects both base game and custom content, and it appears to be a widespread issue.

They also added that their Sims’ appearances have changed dramatically, with their skin turning black or white and their clothes changing to mismatched outfits.

The issue is not only frustrating for players but also makes it difficult to create and maintain their Sims’ appearances as they progress through the game.

Official acknowledgment

The Sims team has acknowledged the issue and is working on a permanent fix for the bug.

This is one of the issues listed in this forum thread that we are tracking for teens and children: http://x.ea.com/76291.

If you are also experiencing this, please “Me too” the appropriate report and submit any additional details you can provide regarding the issue.
answers.ea.com
Source

However, there is no timeline for when this fix will be released. Fortunately, we have found a workaround that involves fixing the tooth before aging up a child Sim.

If the player has already aged up a Sim, they can age them down to a child, fix the tooth, and then age them back again.

By taking this step, players can avoid the appearance-changing bug and ensure that their Sim’s appearance remains consistent as they age up in the game.

This workaround has been successful for some players, but please note that it is not a guaranteed fix.

We’re hoping that the issue with The Sims 4 characters changing appearance will get resolved by Maxis at the earliest.

As a player, it’s essential to stay informed about the latest updates on the bug and take the necessary precautions to ensure a seamless gameplay experience.

So, we will keep you posted on this story as events unfold.

06:55 pm (IST): It seems that the ‘loose tooth’ feature has been temporarily turned off by EA on PC and Mac (but not on consoles) while they work on a fix.

Meanwhile, they provided a fix or tip for console players that can help prevent the problem from appearing.

04:46 pm (IST): The Sims 4 dev team revealed that they have made progress in their investigation into the bug, but there is still no ETA for a fix.

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