Some T-Mobile users not switching AutoPay to debit cards due to growing security concerns from data breaches

The popular American cellular service provider, T-Mobile, has recently discontinued offering discounts to all those who use credit cards to pay for their mobile bills with AutoPay.

Earlier, one could get their monthly bill reduced by the tune of $5 to $15 if they made use of their credit cards.

But now, the company requires users to link and utilize their debit cards or bank accounts for the same.

However, several customers do not agree with the company’s controversial decision, which is already under heavy criticism.

And now (1,2,3,4,5,6,7), it is emerging that multiple T-Mobile users are not willing to switch their AutoPay payment method to debit cards. And this is due to the fact that T-Mobile has been breached repeatedly in recent years.

To make matters worse 2 breaches have occurred on the company’s database just within a span of 4 months in this year alone.

Owing to this, users are reluctant to switch their payment methods as they feel sharing their financial details with the company is very risky.

Although, some have come up with a smart solution of generating and utilizing virtual card numbers and linking them up with their debit cards.

While others are thinking of setting up additional accounts with separate financial service providers, such as Chime, with little top-ups that are sufficient for the monthly bill payments.

Yet ANOTHER security breach – ~800 accounts affected from late February into March. PII stolen.
Source

I’m thinking about just opening a Chime about with $100 in it, but just paying my Tmo bill every month with my CC (so I get the miles) when I pay my mortgage every month so I don’t forget.
Source

On the other hand, another section of users is thinking of switching their accounts to paper statements to create an impact on the company.

The switch will cost the company more money than is required to process credit card payments, and this could probably make the business think about reversing its decision.

Having said that, we’ll keep an eye on this issue and update this story with the latest information.

Note: There are more such stories in our dedicated T-mobile section so be sure to follow them as well.

Featured image source: T-Mobile.

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