Here's why some Amazon users claim 'Prime Day 2023' sale is a 'scam'; but will company refund price drop or difference?

Prime Day is Amazon’s annual shopping extravaganza, featuring exclusive deals, new launches, savings, and entertainment for Prime members only.

Whether you’re looking for a new TV, a laptop, a smartwatch, or anything else, Prime Day is the perfect opportunity to score some amazing bargains and save big.

But Amazon users are expressing their discontent with the ongoing Prime Day 2023 sale, with some going as far as calling it a scam (1,2,3,4,5,6,7).

The main reason for their dissatisfaction is that certain products are being offered at minimal or no discounts compared to their regular prices.

Several users have reported instances where products were available at lower prices before Prime Day, leading to skepticism about the authenticity of the sale.

This has fueled accusations of a ‘scam’, as customers question the real purpose behind Prime Day if they can find better deals outside of the event.

Amazon prime day just tried to scam me. They showed me an item that I bought before, but raised up the price artificially then told me that they lowered the price making it the same, but tricking that it’s cheaper. #PrimeDayDeals
Source

Half of Amazon prime day deals they slash out a fake higher price and make it look like it’s less now at a lower price but the price never changed. Scam
Source

Prime Day is intended to be a major perk for Amazon Prime members, incentivizing them to remain loyal and continue their subscription.

However, disappointed users are now contemplating canceling their Prime memberships due to the perceived lackluster discounts during this year’s sale.

I want to cancel my Prime Membership. Prime day was a SCAM @Amazon
Source

These users feel that the benefits of being a Prime member are not living up to their expectations, leading them to question the value of their subscription.

Nevertheless, it is important to note that Amazon Prime Day 2023 itself is not a scam. To gain a better understanding of the situation, it is necessary to examine the concept from a consumer standpoint.

A Brand manager has clarified that Amazon does not directly control the prices for Prime Day. Secondly, Amazon employs web crawlers to aggressively price-match with online retailers, which are reseted on Prime Day sale.

Additionally, Amazon’s Prime Day Price Guarantee empowers customers to shop with peace of mind and offers’ refunds on price difference. So some users (1,2,3) are looking for clarity on it.

If you purchase an item marked with the red Prime Day Deal badge on July 11th or 12th, and its price decreases further before 23:59 PM BST on Wednesday, July 19th, Amazon will automatically refund you the difference.

No purchases made outside of these said dates are eligible for the refund.

This customer-centric policy, coupled with the minimal input required, enhances the overall shopping experience and reinforces Amazon’s position as a leader in e-commerce.

Note: We have more such stories in our dedicated Amazon section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.