New updates are being added at the bottom of this story…….

Original story (published on May 6, 2022) follows:

Tabletop role-playing games have been classic entertainment for decades. These types of games still maintain strong communities of players who constantly meet to represent adventures of all kinds.

To fit modern times, multiple tabletop role-playing games got digital versions. Platforms also arrived that facilitated the organization of rounds of online tabletop role-playing games.

Roll20 is one of the platforms that makes it easy for fans of these types of games. Roll20 users obtain tools that allow them to establish games both face-to-face and online.

That said, currently, Roll20 users are unable to access the platform as they only receive a ‘503 Service Unavailable’ error on the website.

Roll20 down or unavailable due to a ‘503 Service Unavailable’ error message

According to multiple reports, the Roll20 platform has been unavailable for a while now. The ‘503 Service Unavailable’ error message prevents them from accessing the website for hosting tabletop role-playing games.

roll20-down-website-503-service-unavailable-error-1
Source

Oh heck! @Roll20 has gone down – first time I’ve ever had that in all the years I’ve been using it.

Got a #SchoolDnD game to run in a peedie while and I forgot to bring in the physical Essentials Kit that I usually use as well. #DnD
Full improv time!
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I have a session tonight! I am sure the team will have it fixed by then. Only gone and bought Roll20 Plus yesterday for this session.
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gonna play one run of Hades and if Roll20 doesn’t get its shit together by the time i’m done, i’m gonna have a bf.
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Roll20 team already aware

The Roll20 team is already aware of the issue and they are working on resolving it as soon as possible. The company also reveals that everything is due to a service interruption with Google Cloud.

Connection issues are caused by a service interruption with Google Cloud. We are continuing to investigate and working to find a resolution.
Source

Roll20 is currently in direct contact with Google to try and get everything back to normal. However, there is no ETA for a fix yet.

Thank you for your patience while we continue to work on this issue. We are in contact with Google to work towards a resolution. We do not yet have an ETA for a fix and will continue updating with more information as soon as we can!
Source

We will update this story once new developments on the subject emerge in the future.

Update 1 (May 7)

01:16 pm (IST): Roll20 support on Twitter has now confirmed that the recent outage with their app has now been resolved.

Featured Image: Roll20 on Twitter

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Jean Leon
1613 Posts

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

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