Nike Run Club app disconnecting, crashing & audio cutting out on iOS, issues acknowledged

Here’s the crux of the article in video form:

According to reports, the Nike Run Club app has been disconnecting and crashing for some users. These glitches have left fitness enthusiasts exasperated and desperately waiting for a fix.

Though the app has emerged as a favorite among iOS users, the Nike Run Club cannot be absolutely immune to various bugs and issues.

Nike Run Club app disconnecting, crashing & audio cutting out

With millions of downloads and a loyal user base, it has won praise for its user-friendly interface and inspirational features. But the recent problem related to frequent app crashes and audio cutouts is causing frustration (1,2,3,4,5).

@NikeService hiya, having some issues with the guided runs in the NRC app – it just keeps crashing so can’t keep track of where I’m at. Any suggestions?
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Hi the app is having multiple bugs, guided runs stopping abruptly, no auto-pause, not announcing km/distance left, didn’t give my complete route, just a straight line… how can I fix all this?
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The most common scenario users encounter is the app abruptly closing during Guided runs. Although the runs start fine but the app crashes soon after (1,2,3).

Additionally, unexpected audio cutouts (1,2,3) occur during workouts with the voice coaching option, which many use for motivation and direction.

However, for the last two days, the coaches voices have been cutting out. This happens for any run, (I tried four different ones.) and any coach. Their voice cuts out at around the same time, within the first five minutes or so.
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These issues have undoubtedly left users feeling disoriented and disconnected from their running experience.

Issues acknowledged

Fortunately, the team has acknowledged the crashing and audio cut-out issues that have been plaguing the Nike Run Club app on iOS for quite some time now.

Potential workaround

We have also come across a workaround that can help fix the audio issues with the Nike Run Club app. It involves the following steps:

While Nike works diligently to find a comprehensive solution, users can try the workaround mentioned above.

As users, we can support the development team by providing detailed feedback and being patient during the troubleshooting process.

That said, we’ll keep tabs on the latest developments and update this article accordingly.

Note: We have more such stories in our dedicated Apps Section so be sure to follow them as well.

Featured image source: Nike

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