Netflix 'tvq-st' error code issue currently under investigation, says support

Netflix remains one of the biggest content streaming platforms we have today, and for good reason. The star-studded movies, local content and original Netflix shows mean there is something for everyone.

For a service of this size and of this world-class caliber, occasional bugs and issues are almost inevitable. And these issues, oftentimes, affect many users owing to the userbase of the said platform.

It is coming to light that a section of Netflix users are facing an issue with the popular streaming platform. According to the users, they keep running into a tvq-st error when trying to access Netflix on their TV.

@RokuPlayerMX Very good night, could you help me to know how to solve in my roku that I cannot enter Netflix from the morning, I get this message, in another roku of acquaintance if it enters and discards error x netflix, I get this message. Thank you for your attention and help.
Source

While many of the reports have been noted by users of Roku, it is not clear whether other platforms are affected as well.

Troubleshooting procedures such as turning off the setup and turning it back on, reinstalling the app, and even restarting the modem don’t seem to yield much relief.

These errors appear, I already uninstalled the app, restarted the roku, the modem and nothing.
Source

This issue has since been brought to the attention of Netflix and in response to one of the user complaints, the platform’s official Help line says they’re currently investigating.

Thanks for letting us know Carlos, we are currently investigating this error, please send us your email with Netflix and the model of your Roku where this message appears to [email protected] with the subject: KK1N4. For the moment please use Netflix on another device Folded hands ^ VG

With that, it is a matter of waiting on the platform to conclude the investigation and come up with a remedy plan for affected users.

We shall continue to keep an eye on this development and report back as and when we get new info or a potential workaround that will alleviate this bug as we wait for official communication from Netflix or Roku.

NOTE: We have these and many more Netflix stories in our dedicated Netflix section.

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