Some Microsoft Edge users have reported a glitch that is preventing them from accessing certain pages and files on the web browser (1,2,3).

The affected users say that whenever they open Edge, the startup page is briefly displayed and then a ‘Shell Page’ from the URL edgeservices.bing.com pops up.

Microsoft edge
Source

After this, the ‘Shell Page’ goes into an infinite loading loop, displaying a ‘Just a moment’ message, leaving them stuck on a blank screen with a Bing logo.

Users also report seeing this bug while switching tabs in the browser, even after having been using it for a some time.

Every time my computer turns off, a tab goes to sleep, or I open window, it replaces that tab, sometimes ruining hours of work. I’ve tried Restarting to browser, restarting my computer, and messing around in settings, I even searched it up, but I cant figure out how to stop it. And then, when I tried to see what it was redirecting me to, it just sat there loading. ShellPage (bing.com)
Source

This new page keeps showing up on top of the tab that I had open last time I shutdown my PC… It showed up the moment I opened up Microsoft edge… How do I get it to stop showing up?
Source

Issue acknowledged

The Microsoft team is already aware of the issue and for Family Safety users, the fix is included in build 112.0.1722.54 released on April 20, 2023. For the rest, there is no ETA for a fix yet.

Edge acknowledged
Source

Potential workaround

There is a potential way to fix this issue. All you need to do is follow these steps to repair ‘Microsoft Edge’:

1. Installed Apps
2. Then find ‘Microsoft Edge’
3. Clicking on the three dots and choose ‘Modify’
4. Select ‘Repair’ Microsoft Edge.
Source

We hope that this issue is addressed soon as it interrupts workflow and is nothing but a hindrance to them.

Until then, we will keep an eye out on the Microsoft Edge ‘Shell Page’ glitch and update this space as and when we come across more information so make sure you stay tuned to PiunikaWeb.

Note: We have more such stories in our dedicated Microsoft Section so be sure to follow them as well.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head

Karanjot Sidhu
1024 Posts

A computer science engineer who loves tech and won't stop talking about it. Here at Piunikaweb, I mostly cover Google Pixel deals and how-tos, though you may find me covering Pixel news as well sometimes. Apart from being a nerd, i love gaming and watching movies in my free time.

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