[Updated] Madden NFL 23 players not receiving House Rules & Super Bowl rewards, issues under investigation

New updates are being added at the bottom of this story…….

Original story (published on Spetember 26, 2022) follows:

Madden NFL 23 is the latest addition to Electronic Arts’ infamous series of Madden games. Released on August 19, it has had a mixed reception from its otherwise supportive fanbase.

The game has experienced numerous bugs and issues that have left a bitter taste in the mouth of early adopters. The latest in line is that Madden NFL 23 players are now unable to receive the House Rules and Super Bowl rewards.

Players are complaining that they haven’t received their House Rules event rewards (primarily BND 88 OVR Gridiron Guardian Fantasy Pack) even after completing all the missions/requirements.

I’ve been waiting 3 days for my gridiron guardians bnd 88 pack from house rules, I’ve talked to multiple agents and nothing
Source

I am missing the BND 88 OVR Fantasy Pack at level 5 and the very next 79+ GG fantasy pack. Is there any way I could retrieve those packs that were never given to me?
Source

In some extreme cases, players have waited for more than three days without getting their deserved event rewards.

This is incredibly frustrating for the ones who’ve already spent a significant amount of time trying to complete all the event tasks.

Making matters worse, a similar issue is currently affecting a different game mode in Madden NFL 23. Many are unable to receive the promised rewards after winning their games in the Super Bowl game mode.

I just won another Super Bowl in MUT and received absolutely nothing for doing so!
Source

Won on Veteran, opponent quit in the 3rd Quarter and I never received any packs
Source

In some cases, players receive the earned coins after winning the game, but the rewards packs never show up.

Affected gamers have taken to social media platforms like Twitter to express their frustration with the game.

Fortunately, Electronic Arts is aware of the issues regarding Madden NFL 23 House Rules and Super Bowl rewards and is working towards fixing them.

I understand you’ve not received the rewards for Super Bowl matches. Our team is aware of this and currently working to fix this.
Source

We hope the developers are able to find out the root cause behind these issues and resolve them at the earliest.

We’ll keep an eye on further developments and update this story to reflect noteworthy information.

05:10 pm (IST): EA support is now suggesting those affected continue playing the game as usual and the rewards will eventually get unlocked.

Hi. Thanks for reaching out about your missing rewards from House Rules on Madden NFL 23. We have received similar reports from other players. The game team is working on this. You can continue to play the game and eventually all the rewards will get unlocked for you. -Kurt (Source)

09:59 am (IST): Madden 23 recently received a new update (1, 2, 3). However, it apparently did not fix the issue with House Rules & Super Bowl rewards as fresh reports are still coming in.

Note: We have more such stories in our dedicated EA and Gaming section so be sure to follow them as well.

Featured image source: Madden NFL 23

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