EA Madden is the iconic saga of American football simulators from Electronic Arts. Every year the company brings a new version with improvements in gameplay, graphics, and updated teams.

The most recent installment in the saga is EA Madden 22, which arrived in August 2021. The game is available on Windows OS devices, consoles (previous and current generation), and Google Stadia.

The ‘Sugar Rush’ event is currently taking place in Madden 22. Players are receiving a ‘Sugar Rush Welcome Pack’ to encourage them to join the event.

However, many Madden 22 players are facing an issue where the Sugar Rush Welcome Pack is missing or not received for them (1, 2, 3, 4, 5, 6, 7, 8, 9, 10).

Madden 22 ‘Sugar Rush Welcome Pack’ missing or not received for many

Madden 22 Sugar Rush is based on completing challenges and collecting eggs that will allow you to progress and claim rewards.

That said, the ‘Sugar Rush Welcome Pack’ includes 500 Candy (to buy eggs and players) and a 90 overall Chase Young (untradeable, needed to keep getting eggs).

However, currently many Madden 22 players are not receiving the ‘Sugar Rush Welcome Pack’, according to reports (1, 2, 3, 4).

madden-22-sugar-rush-welcome-pack-missing-not-received-1
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It’s worth pointing out that this is a major issue as it prevents players from being able to complete the Madden 22 Sugar Rush event. After all, the 90 overall Chase Young will be needed to complete challenges and keep getting eggs.

Missing Sugar Rush Welcome Pack

Been waiting since promo released last Friday but still no welcome pack. This sucks as I cannot complete the last two “Hidden” Egg objectives. Is there anyway to trigger the missing pack? @EA_Blueberry
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@EAHelp I was trying to get some of the hidden eggs in Madden 22 MUT, but I can’t get two of them because I never received the two welcome packs you need to get two eggs could you help?
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Also, even players who purchased additional Sugar Rush packs are not receiving it in their inventory. So, it seems that all packs related to the event are experiencing similar issues.

I had 150 points leftover from team packs and I bought the new Easter promo pack called sugar rush pack and it didn’t come to me not even in my unopened packs. I also have a clip for proof my username is Nutanator2000.
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EA team is aware of the glitch, no ETA for fix yet

EA Team is already aware of the glitch and is investigating. The company will provide updates on the issue as soon as information becomes available.

Thank you for updating the thread. The team is still investigating into why some of you have yet to receive it. As soon as information becomes available on how the team will address this we’ll share it here. Thank you for your patience and for logging into Madden during Sugar Rush!
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We will update this story as events unfold.

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Jean Leon
1613 Posts

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC

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