[Update: Jul. 18] IMVU down or not working? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on August 28, 2018) follows:

Looks like IMVU (a popular 3D avatar based social network) is currently not accessible. Users have started taking to platforms like Twitter to share that the service is not working. The error message they get says the IMVU servers are currently unreachable.

Take a look at some of the complaints:

@IMVU something. wrong with the. servers i stg im finna quit
Source

@IMVU the servers are down?
Source

@imvu have to stop crashing all the time, kicking me out of my rooms, and lied about too much KBS.
Source

More tweets here.

As said earlier, this looks like a server issue. It could be because of some kind of maintenance work or could be a problem at the company’s end. Given that many users have pointed out the service goes down frequently, it’s quite possible this outage is due to an issue.

For its part, IMVU hasn’t said anything on the matter at least on Twitter (the only platform where complaints are currently pouring in).

If you are facing the problem, rest assured, we’re keeping an active tab on the matter, and will update the story as and when the company responds or the problem gets fixed.

Meanwhile, in case you come across any newsworthy development on this matter, do let us know in comments below.

We managed to dig out a related thread on the service’s official forum where-in a ‘Moderator’ confirms the service is currently facing issues. Here’s what they exactly said:

I am having a few issues with the IMVU website at the moment as well.. what are the issues you (or anyone else here) having at the moment?

So from their language, it looks like there are more than one problems at the moment.

The IMVU forum moderator has confirmed the problem is being looked into. Sadly, no ETA for the fix at the moment:

IMVU staff have been pinged in regards to this issue and engineers are looking into this. No ETA but issues are being investigated.

Here’s what an IMVU Senior Community Manager said a few minutes back:

We are aware some of you are having issues. The proper teams are investigating the matter. Hold tight and ride it out while we get to resolving the matter.

Some users are now reporting that IMVU is now working. Let us know in comments below if you are still facing the problem.

01:04 pm (IST): According to fresh reports (1, 2), IMVU is currently down or not working for many. Unfortunately, the support team hasn’t yet acknowledged the outage.

07:13 pm (IST): It appears that the recent outage with IMVU is now resolved as we haven’t come across any fresh reports on Twitter.

10:13 am (IST): A lot of reports have emerged on Twitter suggesting that IMVU is currently down. Downdetector also shows a major spike that points to the fact that it is currently experiencing an outage.

10:37 am (IST): Reports on Downdetector suggest that the recent outage with IMVU has now been resolved.

12:03 pm (IST): Multiple IMVU users report that the avatar based social network is currently down or not working (1, 2, 3).

2:00 pm (IST): The outage that was affecting the IMVU servers is fixed now.

10:53 am (IST): Currently, some users (1,2,3,4) are experiencing issues with the service as the servers are down or not working.

03:43 pm (IST): The recent outage has been fixed.

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