[Update: Disappeared again] Hulu 'My Stuff' & 'Continue watching' not working (items disappearing) for some

Here’s the crux of the article in video form:

New updates are being added at the bottom of this story…….

Original story (published on December 21, 2021) follows:

In the last few hours, many Hulu users have been facing problems that affect some features of the streaming service and limit its functionality.

More specifically, according to multiple reports, ‘My Stuff’ and ‘Continue watching’ on Hulu are not working properly, since all the items it should show are disappearing.

The issue reportedly started just a few hours ago. Apparently, all of a sudden, all the content of the ‘My Stuff’ and ‘Continue watching’ sections disappeared completely without any reason for some users.

‘My Stuff’ is a hub where all the content of interest to the user is grouped (shows, movies, channels, etc). Meanwhile, ‘Continue watching’ is a feature that lets you resume a show from where you left it.

My Stuff and Continue Watching completely disappeared

Finished an episode and returned to Home Screen to change shows. All shows had season 1 episode 1 as next show. Exited app and re-opened to find Continue Watching missing, and under My Stuff, nothing was listed (except DVR recordings). Checked app on other devices and all are in the same situation. Please advise what happened and how to fix.
Source

My Stuff has disappeared?

Watched Hulu last night, no issues. Turned it on today and My Stuff as well as Continue Watching has disappeared. Everything is set to how a brand-new account is, despite this one being a handful of years old with a decent My Stuff list. Not sure what is going on; anyone else with this issue or know how to fix it?
Source

Although all the content of both sections disappeared, if you look for an added show or channel manually, it appears with a ‘check’ that indicates that it is already in the list.

Same for me I loved into Hulu through the Xfinity platform and all of the items in ‘my stuff’are gone so I logged into the app on my Android phone and checked and my stuff is completely blank every TV show every movie everything that I have bookmarked to watch is gone . Strangely enough if I find a show that I previously added to my stuff it still shows a check mark next to it but the my stuff menu is completely blank every item is missing
Source

At the moment, there is no official statement from the Hulu team in this regard. So, affected users will have to wait a little longer to see how the issue unfolds.

Finally, we will update this article if there is any communication with the new pertinent information. Also, you may as well check out the bugs/issues tracker dedicated to Hulu.

11:36 am (IST): Some Hulu subscribers are again reporting (1, 2, 3, 4) that My stuff and Continue watching section are gone missing or not showing up for them.

This issue is mainly affecting Roku and app users. Fortunately, the support team is aware of this glitch and they are investigating it.

Sorry for any disappointment! The My Stuff issue is currently under investigation, and we hope to get to the bottom of it soon. As for the other shows, what behavior are you seeing when trying to play them? What device are you using to stream? Keep us posted! We’re here to help. (Source)

Featured Image: Hulu

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